Panda Express reviews and complaints 1
View all 416 complaintsPanda Express - plate with teriyaki, chicken orange chicken chow mein
I went to the store at 1:40pm to buy two plates. I made it home with my bag later to find my order was not correct. One of the plates that had teriyaki chicken had no teriyaki sauce. I was given fried rice instead of chow mein. I ordered two plates only one fortune cookie was in the bag. I called and spoke with Miranda the manager. I explained to Miranda the situation and she told me they are understaffed and they were trying to train someone. She also said if I order teriyaki chicken I need to ask for the teriyaki sauce now. She told me I could come get the chow mein and the rest of the issues would not be resolved. She was very insensitive to the situation and she reminded me they are short staffed and training people right now. She was very unapologetic. She treated me like I was not a customer I was a problem she didn't have time for. I spend a lot of money at Panda Express and I am so offended by the bad customer service I received.
Latest Panda Express Reviews
Food and customer service training. Inconsistent serving sizes A Disappointing Experience at Panda Express Orange Chicken 5 starGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!