Panda Express reviews and complaints 1
View all 416 complaintsPanda Express - bigger plate
Hi my name is Willie Harley
I ordered a bigger plate around 6:40 PM on my 30 min lunch break for work and never received it.
I waited in the reserved parking space directly in front of the restaurant for 20 min and still never received. I returned to work and contacted the restaurant . After multiple calls I get in contact. Not only did I not receive my food, the cashier told me she forgot about me but I was first in drive thru. Literally everyone else got there order except me. Also one drive thru customer was parked next to me so how did you forget? So now I have to wait until tomorrow to receive my food this is ridiculous. The staff needs a stern talking to about this completely unacceptable.
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Their "bigger" plate is actually identical to the 2-meat plate, you just get an extra meat for the 67% upcharge. In short, a scam!