The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
OUTsurancepoor paint work by easy beat panel beaters pretoria north.

I (OT [protected]) was in a bumper bash in Nov 2010 with my Opel Astra (Claim [protected]). The paint is peeling off and it is clear that it was poor workmanship. I included photos of the work. I did contact Easy Beat Pretoria North about two years ago but they make it clear that they do not guarantee their work for more than two years.
I was again in an accident last week and I make the Outsurance assessor aware of the poor work. He refer me to your complaints department. I need to take my car to Easy Beat again for repair of the most recent accident (Claim [protected]) and I hope that they will be able to repaint the affected area again.
I will appreciate your assistance
Kind Regards
Theo Reyneke
Cell [protected]

poor paint work by easy beat panel beaters pretoria north.
poor paint work by easy beat panel beaters pretoria north.
poor paint work by easy beat panel beaters pretoria north.
poor paint work by easy beat panel beaters pretoria north.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • OUTsurance's response · Apr 20, 2017

    Good day Theo. Your describe poor workmanship and the service provider did not want to take responsibility, which is most frustrating. We are sorry about the experience. I referred the detail of your complaint to our assessing manager, Danie, who will contact you shortly. Please don't hesitate to contact me should you have any further enquiries. Regards, Dinky Wenhold [email protected]

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.