CB Internet Providers Optimum Complaints #362-381

Optimum review: Internet

cathy fernicola of Asbury Park, US

Jan 14, 2021 5:09 pm UTC

I have not had internet service for three days. I called in was told someone will be out yesterday between 11 and 2. no one came. I called and first was told I didn't have an appointment then she said oh he's running late. HE never showed. Called back last night all I got was a recording saying someone would be out today. As of yet no one has showed. Called again and the guy was rude said well he should be there. I am so done with this Co. Management obviously doesn't give two craps about customers.
Called a few min age no human only recordings.

Desired outcome: credit me for the three day's and as soon as I find another internet complany im gone

0 comments

Add a comment

Optimum - Fraudulent charges 5

Optimum - retention department 2

Optimum - internet 1

Optimum - fees 35

Optimum - fraud and scam 7

Resolved

Optimum - took off gsn! 1

Optimum - guide and dvr

Optimum - Suddenlink $200 gift card 3

Optimum - online chat

Optimum - Internet services

View all Optimum reviews and complaints

Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

Click up if you have successfully reached Optimum by calling +1 (866) 200-7273 phone number 4 4 users reported that they have successfully reached Optimum by calling +1 (866) 200-7273 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number 45 45 users reported that they have UNsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number

Customer Service

+1 (973) 230-6048

Click up if you have successfully reached Optimum by calling +1 (973) 230-6048 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-6048 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number 1 1 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number

New Jersey, CS

+1 (973) 230-2037

Click up if you have successfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-2037 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number

New Jersey, Sales

+1 (203) 870-2583

Click up if you have successfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2583 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number

Connecticut, CS

+1 (203) 870-2492

Click up if you have successfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2492 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number

Connecticut, Sales

+1 (631) 393-0637

Click up if you have successfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0637 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number

Long Island, CS

+1 (631) 393-0707

Click up if you have successfully reached Optimum by calling +1 (631) 393-0707 phone number 1 1 users reported that they have successfully reached Optimum by calling +1 (631) 393-0707 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number

100%
Confidence score

Long Island, Sales

+1 (718) 860-3514

Click up if you have successfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 860-3514 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number

NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

Click up if you have successfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 975-1140 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number

NY: Bronx / Brooklyn / Westchester, Sales

More phone numbers

Optimum emails

contact@optimum.com

100%
Confidence score: 100%

Support

Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

Optimum social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 21, 2026
View all Optimum contacts