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CB Internet Providers Optimum Complaints #302-321
Optimum

Optimum review: Internet account

I
Author of the review
2:40 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I had optimum service at a vacation home. I put it up for sale a few months ago and canceled my service. They agreed to cancel it, but kept billing me! When I complained, they told me the only way to stop the billing was to go in person to one of their stores. There is no store anywhere near me. So instead, I canceled the card they kept charging. I just got a bill in the mail from them, and there is absolutely no way to talk to a human being. The only option is pay!

Desired outcome: Optimum leave me alone.

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  1. Optimum Contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
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    Customer Service
    +1 (973) 230-6048
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    New Jersey, CS
    +1 (973) 230-2037
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    New Jersey, Sales
    +1 (203) 870-2583
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    Connecticut, CS
    +1 (203) 870-2492
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    Connecticut, Sales
    +1 (631) 393-0637
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    Long Island, CS
    +1 (631) 393-0707
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    100%
    Confidence score
    Long Island, Sales
    +1 (718) 860-3514
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    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
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    NY: Bronx / Brooklyn / Westchester, Sales
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  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
  7. View all Optimum contacts
Optimum Category
Optimum is ranked 51 among 53 companies in the Internet Providers category
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