My father just moved into a new condo and we have been going through hell trying to get oncor to realize that the lights are not working. I called the retail provider and they are showing that the lights have been connected on their end, however they are not working... The house is d-a-r-k! Will you all please send someone out to see... There is obviously a problem. I called oncor several times and their telephone reps. Are saying, "we show the lights have been connected". Again, I argue with these people to let them know that they are wrong! Please someone from oncor, help!
The complaint has been investigated and resolved to the customer’s satisfaction.