Latest Reviews and Complaints
Utility tree service
SMUD has contracted out these utility tree-trimming services in Midtown, Sacramento. Still, the tree trimming services that are contracted out for mud seem to be cutting the trees in a manner that’s not conducive to growth, so if the trees are not growing. If the trees aren't growing taller, they’re not gonna provide coverage in the summer, actually, to dissipate the heat. I need this, and they're increasingly cutting the trees where they’re not growing taller, which in summer increases my power bill so either mud has to provide a rebate basically or they have to stop cutting the trees with the way that they’re doing it because they’re not growing in the last four years the trees are being basically stunt from growing taller.
On the north side of Midtown, the trees are much taller. They’re older, but the trees have to be allowed to grow taller to provide coverage from the heat in the summer. That’s what these trees are for. They’re not to be cut and butchered away in which the utility tree service is cutting them if they can’t hire an arborist to do the job properly then they should basically find someone.
Claimed loss: hi higher summer utility bills do it because of the stunted growth of the trees if they continue like this, the trees will not grow taller and everyone facing west on on 25th St. or have higher power bills.
Desired outcome: Hire licensed arborist to ensure the trees to are trimmed properly to mitigate them from growing into the powerlines, but also allows them to grow taller. This can be achieve. These two things are not mutually exclusive.
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3 Sacramento Municipal Utility District (SMUD) Complaints
Sacramento Municipal Utility District (SMUD)’s earns a 2.3-star rating from 0 reviews and 3 complaints, showing that the majority of customers are somewhat dissatisfied with service.
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Maintenance of their easement on private property.
SMUD has a 9 ft. wide easement on private property for a pole with electric wires, this granted in 1945, "for erecting,inspecting, replacing, maintaining and using a single line of poles..."
On the ground of the easement the brush and small trees have grown to cover the area and could be a fire hazard.
SMUD says they are only responsible for maintaining the wires.
Their easement is across the ground...therefor they should maintain the ground as well as the wires.
Photo available at your request.
Marj Sweeney
Landscape Consultant for the homeowner
[protected]
[protected]@live.com
Desired outcome: For SMUD to clear the ground of all brush and haul the brush away.
Replied
My SMUD bill for my small apartment had been $90 to $100 per month from January to April
My SMUD bill for my small apartment had been $90 to $100 per month from January to April . I was over charged.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Sacramento Municipal Utility District (SMUD) Legit?
Sacramento Municipal Utility District (SMUD) earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sacramento Municipal Utility District (SMUD). The company provides a physical address, 9 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for smud.org can be seen as a positive aspect for Sacramento Municipal Utility District (SMUD) as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Sacramento Municipal Utility District (SMUD)'s domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Smud.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Smud.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Sacramento Municipal Utility District (SMUD) and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Sacramento Municipal Utility District (SMUD) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Sacramento Municipal Utility District (SMUD) complaint handling
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