Sacramento Municipal Utility District (SMUD)’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are somewhat satisfied with service.
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Maintenance of their easement on private property.
SMUD has a 9 ft. wide easement on private property for a pole with electric wires, this granted in 1945, "for erecting,inspecting, replacing, maintaining and using a single line of poles..."
On the ground of the easement the brush and small trees have grown to cover the area and could be a fire hazard.
SMUD says they are only responsible for maintaining the wires.
Their easement is across the ground...therefor they should maintain the ground as well as the wires.
Photo available at your request.
Marj Sweeney
Landscape Consultant for the homeowner
[protected]
[protected]@live.com
Desired outcome: For SMUD to clear the ground of all brush and haul the brush away.
Replied
My SMUD bill for my small apartment had been $90 to $100 per month from January to April
My SMUD bill for my small apartment had been $90 to $100 per month from January to April . I was over charged.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Sacramento Municipal Utility District (SMUD) Legit?
Sacramento Municipal Utility District (SMUD) earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sacramento Municipal Utility District (SMUD). The company provides a physical address, 9 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for smud.org can be seen as a positive aspect for Sacramento Municipal Utility District (SMUD) as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Sacramento Municipal Utility District (SMUD)'s domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Smud.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Smud.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Sacramento Municipal Utility District (SMUD) and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Smud.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Sacramento Municipal Utility District (SMUD).
However ComplaintsBoard has detected that:
- Sacramento Municipal Utility District (SMUD) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Sacramento Municipal Utility District (SMUD) complaint handling
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