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CB Casual Dining Olive Garden Complaints #2-21
Olive Garden

Olive Garden review: Plastic wrap in food

K
Author of the review
12:56 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I am writing to report a serious food-safety issue with a takeout order from Olive Garden. I ordered lasagna and discovered a large piece of plastic wrap mixed into the food while I was eating it.

Finding plastic in a prepared meal is extremely concerning and could have caused choking or other injury. This was not a small fragment — it was a substantial piece that should have been noticed before the meal was packaged and served.

I have photos available and can provide the order number, location, and purchase details. I would appreciate a refund and an explanation of how this happened and what steps will be taken to prevent it from happening to another customer.

Please have a manager or customer-care representative contact me promptly regarding this matter.

Desired outcome: Complete bill refund and some sort of compensation for the hassle this has caused.

Confidential Information Hidden: This section contains confidential information visible to verified Olive Garden representatives only. If you are affiliated with Olive Garden, please claim your business to access these details.

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    Aug 03, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

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Cold food, management
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