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CB Casual Dining Olive Garden Complaints #202-221
Olive Garden

Olive Garden review: lunch 12-1-18

L
Author of the review
2:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My husband, two boys, and myself went to eat lunch at Olive Garden in Montgomery, AL. There was not very many people there eating. We stood up front waiting for someone to help us for about 5 minutes. The guy took our name and amount of people and left. He came back about 8 minutes later to seat us (we were the only ones waiting with plenty of open tables). The lady took our drink and food order and returned with our drinks. We waited 20 minutes for salad and the salad was hot and the salad plates were also hot. Our waitress had no cheese so she left to get the cheese and returned 5 minutes later. We then got breadsticks after being there for approximately 30 minutes. We ordered soup and salad and didn't receive our soup until we had been there an hour. The kids food came at that time also. We were not asked if we wanted refills until right before we were about to leave and had been empty for a while. I have always received good service at olive garden, but today I was very disappointed. I do not believe the service could have gotten any worse than it was.

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

Most discussed Olive Garden complaints

Cold food, management
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