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CB Casual Dining Olive Garden Complaints #202-221
Olive Garden

Olive Garden review: general restaurant service

H
Author of the review
4:27 pm UTC

My partner and I went into Olive Garden for an anniversary dinner on December 2, 2018 (a Saturday.) We were seated and brought our drinks. We looked at the Early Dinner Duos menu, and asked our waiter if the deal was available to us on that day. He said yes, so we ordered the Lasanga Classico and the Five Cheese Ziti. About 30 minutes later, we get our salad and breadsticks. It felt like our watiter was ignoring us- especially because the restaurant did not seem busy whatsoever. We tried to flag him down multiple times without success. He eventually stopped by our table to tell us that the Dinner Duo Deal is not available on weekends, and told us he will get us the same meals we ordered off of that menu and before we could say anything, left. No menu given to us to look over again, no communication of price, nothing. We had been trying to communicate with him during our whole anniversary date. The food came cold, and before we left tried to ask the waiter if we could talk to a manager. No manager came to talk to us. When we left, we finally found the manager and told him about or experience in which he replied, "Well, what do you want ME to do about that?" We are absolutely horrified at the customer service we received.

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 248-4935
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    Gift Cards - Canada
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

Most discussed Olive Garden complaints

Cold food, management
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