OKX
Reviews and Complaints

I am so lucky to invest with expressprofitsfx. This is the only trading company I've seen to be legit and also keeps to his words, I don't really know if there are others out there. But I can tell you since I started investing using their guidelines, I'm really benefiting from their strategy. You can contact them by clicking on the email👇

👉 [protected]@fastservice.com

This will be worst exchange I ever use they freez my account without any reason they don’t give me reason I already email to support give me a reason I will provide all proper valid proof if i am worng but still they freez my account without knowing me a reason this is not expect with OKX wrost exchange

When my coins already arrived to their main wallet, and they make every difficulties to put into my wallet, there was all proofs on the chain, but still they are telling me to wait, endless wait. I lost 20000 usd because the wait, I believe they used my coin to trade during the time of wait, profit into their pocket

The entire website is actually on this app. As stated SIMPLY THE BEST.

The best bots
the best charts
the best interface.

I love this platform. I now have moved all my trading/ investments to OKX

I can rant for days, but until you’ve tried it to compare to the others you can’t imagine just how much better an exchange could be!

Google Authenticator has been deleted from my phone. Now I can't withdraw money. I sent several messages to the support to delete Google Authenticator. It uploads my documents. I upload my documents, but the support doesn't do anything and doesn't delete the code. I haven't been able to withdraw money from the exchange for several months. There is a weak exchange

The most rubbish scam money platform
The official app gets me to send a text message to log in to the app without my input
There is no way to cancel the cancellation account information will be retained
Garbage can no longer be garbage and its functions are completely robber logic. The same is true for leveraged liquidation operations such as bundled contracts. The stop-loss market of the stupid platform will not trigger the stop-loss price when it is frozen.

I downloaded this app to trade a specific cryptocurrency. Once I set up my account, I transferred some BTC from my Coinbase account without a problem at all. Smooth transfer. Then I attempted to trade the BTC that I received, this is when it informed me that the app is not supported in the US. It will not even allow me to withdraw my BTC or send it to another account. My money is stuck there, I reached out to the customer support, all they did was acknowledge the issue and apologize.. now I am out a significant amount of money with no solution or reason.

Some advantages of OKX exchange are:

➡️ Large selection of cryptocurrencies

OKX offers trading for more than 100 cryptocurrencies, giving users a wide range of options for investment and trading.

➡️ High liquidity

OKX has a high trading volume, which allows users to quickly and easily execute trades at competitive prices.

➡️ Low fees

OKX offers competitive trading fees, with discounts for users who hold the platform's native token

➡️Security

OKX has implemented a number of security measures to protect user assets, including multi-tier and multi-cluster system architecture, 2FA authentication, and regular security audits.

➡️User-friendly interface

OKX's interface is easy to navigate, making it accessible to users of all levels of experience.

➡️Multiple language support

OKX offers support for multiple languages, including English, Chinese, Korean, and Japanese, making it accessible to users around the world.

➡️Customer support

OKX offers a dedicated customer support team to help users with any questions or issues they may have.

➡️Multiple payment options

OKX supports a variety of payment methods, including bank transfers, credit and debit cards, and cryptocurrency deposits.

➡️Mobile app

OKX offers a mobile app for iOS and Android devices, allowing users to access the platform and trade on the go.

An exchange that spits in its customers' faces by changing their KYC policy without notice to customers. Now its $5k lifetime withdrawal withdrawal limit, when before it was $50k daily limit. They also remove countries from user access leaving people stranded and unable to withdraw funds. Support will give you the run around and zero updates on status or how to close your account. Avoid CEXs in the first place, but avoid this one MOST OF ALL

For over 2 weeks a seller is saying I have not played (this is a lie), okx have asked for evidence, I have sent, but they keep on finding new reasons not to release my crypto. I am $200 out of pocket, but again thy have said seller has provided proof. Which he can not do because I have paid and shown proof. Am am at a loss to what to do, I think the person is in cahoots with the seller, okx do not have a separate complaints department (a department to complain about their support team). I also think sellers need banned, support workers need reprimanded, and okx should offer compensation.

On a side note, your website does not have a working okx email address or phone number, even though it was updated a few days ago.

Thank you

Jamie

Hi, I’ve got and account with the company above and I’m waiting for my money since the 5th of January 2024.

Keep showing “in progress” and I’ve spoke several times and they keep advise me to do some kind of test and is very hard and I keep missing the answers, I’ve made clear with them that I just want my money back but they keep ignoring me and this is ridiculous as been more than 1 month and I don’t know what’s happening.

If we can’t trust on this big companies who should we trust?

My OkX UID is [protected].

I bought 61 USDT (cryptocurrency) from OKX Exchange on 5th January 2024 and I applied for withdrawal of the 61 USDT to enable me complete my transaction with the company I work for as an affiliate Marketer and OKX held the 61 USDT and didn't allow me to withdraw it.

They sent me a message to complete a verification form to comply with their company policy and I HAVE COMPLETED AND SENT IT BACK TO THEM. But they keep on holding the 61 USDT.

The last six digit of the withdrawal address is DsurJd.

All I WANT IS FOR OKX TO CANCEL THE WITHDRAWAL AND RETURN THE 61 USDT TO MY OKX ACCOUNT.

My email address is [protected]@yahoo.com

Thank you

I have made a profit of $40,000 and try withdraw the funds, I was told to pay 5% tax, after I pay that tax on 5%, then the customer said I have to pay another fees, and they said once I pay the fees, the money will be withdrawn in 24 hours into my account, after paying one fees, and now I don’t have enough money to pay the rest of the fees, in order to withdraw the money. Can somebody please tell me is this true or not, because on the information I read was only pay 5% fees, and not have to pay extra. Now my money is froze in the account because I haven’t paid the rest of the fees yet, but I don’t have enough to pay the fees. What I want to know is how many fees and taxes am I supposed to pay for them to release my money.

OKX has frozen my funds in my trading bot, without any reason or warning.

I found it on the October 7th 2023.

I can not access the bot to stop it or to withdraw my money which I am loosing continuously and I am unable to stop it due to the OKX manipulating my account.

I was a loyal customer for OKX for almost two years and now that happened.

I need to get access to my funds, so I would be able to withdraw it, and never come back to OKX.

I am looking for ways of how to return my loss caused by the actions of OKX.

I will be grateful for any help.

Thank you.

i BELIEVE This is the transaction that stole my tokens ?

Transaction details

Blockchain

Data & tools

More

Txn hash

0xea16017419a61df57fd786ffc013f6509a1a73b9a39fc36ec6e4d79dc9987dad

Overview

Status:

Success

Block:

[protected]

29,136 block confirmations

Timestamp:

10/03/2023, 12:27:23 (4 days ago)

From:

0x5fa5e6763dd4afaaaa88bc42ea46414599706853

To:

0x12b2c709e3afaf3280054e80872c219c54ee8fa9

ERC20 token transfers:

1

From

0x12b2c709e3afaf3280054e80872c219c54ee8fa9

To

0x5fa5e6763dd4afaaaa88bc42ea46414599706853

For

42,024.[protected]

My OKX gmail: [protected]@gmail.com

My account has been frozen around 20days.

As you can see the pictures i have sent to you All evidence shows that after i sent 505$ to my Trading account in OKX my account got banned on June 17th so today is 17th days i am waiting for you response but just apology and being sorry and keep telling to patient and wait i didnt receive any further except the last night that i got email include OKX cant give service to my account..! i dont care if OKX cant give me service anymore but this was unfair what happened to me, I am OKX customer for more than 2 years.

Anyway Please Give my money back if you dont want to give me service ..!

I dont give a [censored] about anything except my trading funds, i want to withdraw immediately as soon as it possible.

with thanks , Alireza Najafi.

Why is not working my network is good but in the app the say error the app still not working in Saudi Arabia whay is that !

Poor software experience, registered to buy the USDT account risk control! Downloading is not recommended. And no one solved it.

Users can’t receive SMS code verification for OTP or 2FA, I thought it’s only me but actually everyone has same problem in my country (iraq)

If you want to get the trade reward most likely you’re gonna get disqualified after you make the trades and they don’t tell you why. so beware of that

I cannot receive my text verification code! I’ve been trying for a month! Please fix this because I can’t use p2p to buy or sell Crypto
I’m resident in Iraq

There’re many coins that I can’t withdraw. The app is good, but it’s pissing me off. It’s nice to have crypto for trading, but what’s the point if you can’t withdraw it ?

went to the referral link! Completed the tasks, but the money was not appropriated to me! I think that they deliberately lure people! Nowadays, they don't work like that!

I just down loaded this app to find out your nit in the USA…. This is very annoying downloading an app on my phone I can’t use. Are you coming to the USA So we can use your app?

Dont put any information about what some things mean. Lost a decent amount of money because transferred in one of there network that didn’t even get the job done and now my coins are gone.

Fix the app it doesn’t open on time, you need to press “”reload “ multiple times to open
In such volatile market, this kind of app will not thrive, I have moved all my coins to Binance and KuCoin !

I referred 2 friends and got 2 USDT from each referral, but I cannot use them or claim them and they have expiry date! Its like a scam! Also, there’s no way contacting customer service, which is a big red flag!

Hi, okex’s team

When I login in app & I requested a phone verification code & I didn’t received any verification code.

Please, upload new version of this app.

With my respect... .

With my respect... .

Hi. OKEx cumminity we have an issue we were facing trouble in free daily bitcoin first we got 500 satoshi daily on ads by austrailia nationality and Now We Just get 100 daily satoshi on ads pleas Fix the issue we were facing it.