ForexFactory Traders Reviews and Complaints

Latest Reviews and Complaints

Z. Homenick

May 30, 2023 7:56 am UTC

Verified customer

ForexFactory ForexFactory Review: Average Site with Limited Customer Support

I recently used ForexFactory and it's not the best site I've ever used. It's not the worst either, I guess it's just average. One thing that really bothers me about the site is the lack of customer support available. There aren't many ways to contact customer support aside from the email address listed on the site. I tried to contact them and got a response after 3 days. It wasn't very helpful.

Still, there are some good things about ForexFactory. One feature I appreciate is the economic calendar. It's pretty extensive and gives you a good idea of what news is coming out when. The forums are also useful, but they can be hit or miss. Sometimes people give really good advice, other times they are just spamming.

Overall, I would say that ForexFactory is worth checking out, but don't expect much in terms of support. If you have any questions, I suggest posting in the forums and hoping someone will help you out. And if you're thinking about giving them money, make sure you really know what you're doing. It can be easy to lose a lot of money quickly if you're not careful.

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How responsive is ForexFactory's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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ForexFactory has received 1 complaints on ComplaintsBoard. The first reported case, ForexFactory Review: Average Site with Limited Customer Support, was published on May 30, 2023, and the most recent complaint, ForexFactory Review: Average Site with Limited Customer Support, was posted on May 30, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is ForexFactory Legit?

ForexFactory earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ForexFactory to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ForexFactory is known for their high standards and safety. If you're thinking about dealing with ForexFactory, it's wise to check how they handle complaints.

ForexFactory has claimed the domain name for forexfactory.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Forexfactory.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Forexfactory.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up ForexFactory and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

ForexFactory protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to ForexFactory. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Sep 02, 2026