OKX review: Beware - Avoid OKX Exhange at All COSTS!

🚨 My Experience with OKX: Lost Funds, Failed Trades, and a Withdrawal Nightmare -
I’m writing this to publicly share my troubling experience with the OKX cryptocurrency exchange. Over the past several months, I have faced multiple serious issues that resulted in the loss of my funds, trading failures, and an ongoing battle to withdraw my own money from the platform.
Despite repeatedly contacting support and complying with all verification steps, OKX failed to resolve any of these issues, and in many cases, simply closed the support tickets without providing solutions.
Here are the three major problems I encountered:
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📌 1. Lost Funds After Transferring from Coinbase to OKX
I transferred cryptocurrency from my Coinbase account to my OKX wallet. The coins left my Coinbase account and were confirmed on the blockchain. I used the copy address feature on OKX to ensure accuracy.
However, the funds never showed up in my OKX account.
I contacted OKX support immediately and provided all transaction details and screenshots. They acknowledged that:
• The address I used was my OKX wallet address
• The transaction had been received on the blockchain
Yet, the funds were never credited to my account.
After this, OKX closed my support ticket — multiple times — without providing a fix or compensation. I had to reopen tickets repeatedly, but each time, they reassured me they were working on it, and then closed the case again without resolution.
The funds remain missing. OKX did nothing to make it right.
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📌 2. Failed Limit and Stop-Loss Orders Cost Me Thousands
I placed multiple limit orders and stop-loss orders using OKX’s trading platform. These trades were properly placed and should have been executed as market conditions were met.
OKX confirmed that the orders:
• Were entered correctly
• Should have triggered based on price movement
Despite this, none of the trades executed.
This cost me thousands of dollars in losses, as stop-losses failed to activate when the market turned against my positions.
When I reported this, support again asked for full details — which I provided — and then ultimately closed the ticket with no explanation or resolution. They admitted the issue occurred but offered no compensation or accountability.
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📌 3. Withdrawal Nightmare – They’re Holding My Money Hostage
After losing trust in OKX, I decided to withdraw my funds and close my account.
I liquidated all my crypto into USD — which itself took far too long due to low liquidity on their platform — and began the withdrawal process.
OKX made it extremely difficult to withdraw my own money:
• They allowed only small portions of my balance to be withdrawn at a time
• Each transfer required 5 to 7 days to process
• It’s been over 30 days, and I still haven’t withdrawn my full balance
My withdrawal amounts are well below the allowed ACH limits, and I’ve passed extensive security verifications, including:
1. Email and password login
2. YubiKey authentication
3. YubiKey passcode
4. Physical confirmation (touching the YubiKey)
5. SMS code verification
6. QR code scan and photo facial recognition
Despite all of this, OKX claims they are “limiting withdrawals for security reasons.”
To be clear: I have never reported any fraud or unauthorized activity. The only issues I’ve raised were caused by OKX itself — missing funds, failed trades, and now, unjustified withdrawal restrictions.
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Danny A.