Menu
Login
I am going on a cruise in dec on serina this is our first cruise with oceania and will be the last. we return at 8 in the morning and I guess it will take an hour to deboard the problem is that our outbound fight to Orlando is 12 hours later I can't believe that I would have to pay 642 / person to get an earlier flight this is stupid and there are no provisions for us for the 12 hr wait
Desired outcome: change return flight without penalty for an earlier one
Confidential Information Hidden: This section contains confidential information visible to verified Oceania Cruises representatives only. If you are affiliated with Oceania Cruises, please claim your business to access these details.
Norwegian Cruise Line
314 reviews
Viking River Cruises
621 reviews
CruiseOne
3 reviews
MSC Cruises
40 reviews
AmaWaterways
11 reviews
Try contacting Oceania Cruises and directing your disappointment towards them regarding the facilities for the passengers with long wait times after returning from the cruise. Otherwise, you may consider arranging your own transfer to a hotel nearby for a break in case no other facilities are provided or even seek some compensation for there being such a long waiting time. If it doesn’t happen either then perhaps you may want to consider raising the issue with the appropriate consumer protection agencies or write the feedback through their official channels.