The complaint has been investigated and
resolved to the customer's satisfactionResolved NWP Services Corporation — Billing/Customer Service
resolved to the customer's satisfaction
This has been the worst company I have ever dealt with. I received my 1st bill late and they billed me?!!! I paid the late fee so as not to be sent to collections ($10 was not going to break the bank and not worth fighting over). Then the next month they claimed I STILL had not paid the late fee and then tacked on another $10!!! My neighbor has also complained about his outragous rising bill and I'm just waiting for mine. I see endless problems with these people. OH OH WAIT... Then there is the customer service when you call in with a complaint. FORGET IT! You might as well talk to your toddler or dog about the problem, they would probably understand better than the C.S. @ NWP. I only have a nine month lease with the apt. complex and thank God! I will be complaining to the complex's manager and I will be telling them that I will discourage anyone else from moving in to the complex based purely on NWP, maybe this is the solution?