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Ambit Energy Holdings Customer Service

3
Complaints38
Pending0
Resolved1

Ambit Energy Holdings, LLC

1801 N Lamar St Ste 200
Dallas
Texas
United States - 75202-1726

Customer Support Phone Numbers

+1 877 282 6248(Customer Care) 0 0
+1 877 302 6248(Consultant Support) 0 0
Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat10:00 AM - 5:00 PM
SunClosed
California
Tel: +1 800 743 5000

Connecticut
Tel: +1 800 286 2000
Tel: +1 800 722 5584

Delaware
Tel: +1 800 898 8042

Illinois
Tel: +1 800 755 5000
Tel: +1 800 334 7661
Tel: +1 888 642 6748
Tel: +1 866 556 6005
Tel: +1 866 556 6002

Indiana
Tel: +1 800 464 7726
Tel: +1 800 696 1000
Tel: +1 800 440 1111

Massachusetts
Tel: +1 800 592 2000
Tel: +1 800 662 7764
Tel: +1 800 465 1212
Tel: +1 877 886 5066

Maryland
Tel: +1 877 778 2222
Tel: +1 800 685 0123
Tel: +1 800 898 8042
Tel: +1 800 898 8045
Tel: +1 877 737 2662
Tel: +1 888 544 4877
Tel: +1 800 752 7520

New Hampshire
Tel: +1 800 662 7764
Tel: +1 800 343 6432

New Jersey
Tel: +1 800 833 7476
Tel: +1 888 544 4877
Tel: +1 800 427 5325
Tel: +1 800 436 7734
Tel: +1 877 434 4100
Tel: +1 800 582 7060

New York
Tel: +1 800 527 2714
Tel: +1 800 942 8274
Tel: +1 800 752 6633
Tel: +1 800 444 3130
Tel: +1 800 867 5222
Tel: +1 800 572 1131
Tel: +1 800 572 1121
Tel: +1 877 434 4100
Tel: +1 800 533 5325
Tel: +1 800 743 1701
Tel: +1 800 743 1702

Ohio
Tel: +1 800 672 2231
Tel: +1 800 344 4077
Tel: +1 800 343 3525
Tel: +1 800 634 4300
Tel: +1 888 544 4877

Pennsylvania
Tel: +1 888 460 4332
Tel: +1 888 393 7000
Tel: +1 888 544 4877
Tel: +1 800 444 3130
Tel: +1 888 544 4877
Tel: +1 888 544 4877
Tel: +1 800 342 5775
Tel: +1 800 841 4141
Tel: +1 800 400 4271
Tel: +1 800 841 4141
Tel: +1 800 276 2722
Tel: +1 800 276 2722
Tel: +1 800 652 0550
Tel: +1 800 276 2722
Tel: +1 888 544 4877

Rhode Island
Tel: +1 800 465 1212
Tel: +1 866 223 8508
Tel: +1 866 223 8508
Tel: +1 800 332 7143
Tel: +1 888 313 4747
Tel: +1 800 442 8688
Tel: +1 956 687 5600
Tel: +1 888 866 7456

Virginia
Tel: +1 800 752 7520
Tel: +1 800 544 5606

Washington
Tel: +1 877 737 2662
Tel: +1 800 752 7520
Plus

Ambit Energy Holdings Complaints & Reviews

Ambit Energy Holdings / customer service

Je
Jul 10, 2018

Forget about getting real customer service. if you want to pay a bill on telephone line- the machine consistently (on more than 4 occasions) wont acknowledge my ssn or account number. furthermore, if your electricity goes out due to power outage, they tell you a few days to call...

Ambit Energy Holdings / after 8 years of being a customer they shut my electric off without proper notice.

Na
Apr 16, 2018

I have been a customer with Ambit for over 8 years never had my electric disconnected, I travel for work and sometimes overlook not just this invoice but several and all that I do business with contact me in regards to payment if it is running close. NOT AMBIT they follow no rules of the...

Ambit Energy Holdings / Ambit energy customer service

Al
Mar 11, 2017

My name is Alma Martinez my husband and me called at customer service to be helped for our bill because it is too high more than $400 dls and we don't have the A/C or Heater turn on and we leave at our property only 4 persons so this employee name Howard answered the phone and he was so...

Ambit Energy Holdings / Electricity

Ki
Jan 13, 2017

I signed a 12 months contract with Ambit Energy in August 2016 for a low rate. I always check all my bills once a month online to make sure everything in good standing (internet, tv, eletricity...). Anyway, when I logged in on Ambit website on December 18 it said that my service is being...

Ambit Energy / Charging too much/devious

Re
Dec 01, 2016

I have been an ambit energy customer for my gas supplier since 2008. I am on a "guaranteed" plan that saves me a minimum of 1% under nicor gas prices (I live in il). Every year, i get an analysis of the rates by each company. If nicor is less, ambit sends me a check of the difference...

Ambit Energy / Charging after cancelation

Ro
Nov 17, 2015

Absolutely the worse energy company! Stay far far away!!! I signed up with them in 2012. They screwed me with my renewal in 2014 so when moving in 2015 I decided to find a new energy company. Although I did call to cancel my service (I was told that it was no worries and that it would be...

[Resolved] Ambit Energy / Devious business practices

Ch
Sep 22, 2015

I had an appointment to visit the home of Kevin & Rose Duncan with Ambit Energy of Round Rock / Webster TX to discuss installing a whole home water treatment system for them. It was over an hour drive out to their home from where I live and they called my company to set an appointment. I...

Ambit Energy / worst customer service

Mi
Aug 31, 2015

I called and asked if I could get a 48 hours extention so my electric wouldn't get turned off and they told me no. I am on disability with two children I have never had my electric shut off and have been with ambit for 5 years. they proceeded to tell me they were sorry they there wa...

Ambit Energy Lp / Fraud and breech of covenant of good faith

Jp
Feb 09, 2015

On Thursday February 5, 2015 at 7 PM, I attended a meeting along with my girlfriend at a restaurant to discuss a business opportunity involving the retail sale of electricity. The person who invited us told us very little about the business. She only stated it involved selling electricity...

Ambit Energy / Bill

Co
Jan 08, 2013

In October 2012, I was notified by a collection association that I owed a utility bill from 2 1/2 years ago. I called Ambit Energy - was told five different times that I had a zero balance. I complained to the BBB as well as to the CEO, Jere Thompson as I could not get an answer. SOMEONE...

Ambit Energy / Billing

Sa
Sep 23, 2012

My bill was $200 in which was paid on the disconnect day. On my way home from paying the bill, my lights were cut off. After speaking with a representative who reassured me my lights would be back on the same day, I am now in day 2 with no lights... NOW, they are saying that I have to pay...

Ambitenergy / Charges

To
Jun 16, 2012

Ambit has charge me with an amount for usage for their electricity But no one had authorize sign up with this company in this household. I had Called them and ask why was i charge when i didn't authorize the sign up, they gave me an answer saying they can't do nothing about it...

Ambit Energy / NO COMPLAINT

Zu
Mar 21, 2012

All of the people in here don't have a clue how an electric company work... let me explain...It doesn't matter who's your electric provider, it could be; txu, direct energy, ambit, etc...the people that read the meter is ONCOR. Oncor are the people that own all the meter...

Ambit Energy / Disconnection

Sh
Mar 02, 2012

Ambit Energy turned off my electricity to my business in the middle of a business day after I tried several times to pay my bill. I had to pay $900 extra dollars in addition to the normal balance due in order to get service restored. They even pulled up on their screens that I showed that...

Ambit Energy / rip-off

Ce
Feb 11, 2012

I am a new ambit energy customer and hadn’t had a problem with them until last month. I recently had a baby in Oct.2011, so I had to quit my job, and a month later my boyfriend changed his job also. We were managing fine, until Dec. came around. With the holidays here and everything...

Ambit Energy / Horrible Treatment of customers

Ki
Dec 21, 2011

This company had my electric payment 6 days prior to shutting my service off. I have been a customer for almost 4 years, all of a sudden I had no electricity and they wanted a deposit. Seriously...

Ambit Energy / Scam

Th
May 10, 2011

Ambit energy is a rip-off! ! ! Dallas texas Ambit energy 1801 North Lamar Street, Suite 200, Dallas, Texas Nationwide 75202 U.S.A. Phone: 877-282-6248 Web Address: Ambit Energy has one of the lousiest customer service departments I have every expreienced. Ambit Energy improperly overbilled...

Ambit Energy / payment scam

In
Apr 19, 2011

Ambit energy is a scam, I made a payment of $85 saturday on the automatic system and I have been charged $8500. The system asked me to enter in dollars and cents. I entered 85.00 the system did not ask me to confirm the amount entered and did not repeat the amount I entered. As soon as I...

Ambit Energy / false accusations

Kk
Jan 16, 2011

My complaint is that this website is a complete joke.making accusaations about Ambit Energy that just are not true...This company is NOT a scam or pyramid...it is true LEGITIMATE company that delivers what they promise to both their customers and consultants...upon researching this company...

Ambit Energy / scam

Ca

I built a very fast and very impressive organization in less than 16 weeks with over 370 consultants and over 1500 services. I was terminated when they were curious how I developed such a large organization in such a short time. On a Friday I opened up my virtual office and saw a T for...

Ambit Energy / Company

Ra

I think one has to be intellectually honest with themselves. Energy is a commodity and changes everyday, consumers usage change everyday and so can we agree that their bills will change monthly. I am writing to prove without a doubt that Ambit is to good to be true. They were mentioned a...

Ambit Energy - Electricity / Monthly Double Charge on bill

Wk

I became a customer of Ambit as a favor to a friend that got into this company (can't for the life of me figure out why). I've been there for 2 billing cycles and both months they tried to double charge me. They tell me that the BANK refused payment because the address was wrong...

Ambit Energy / service

Vi

From when I purchased service to my residence their was lack of communication between representatives and the consumer. The consumer called to stated hours were being cutt from jobsite had stated to rep. that the last bill would be paid in full on the0513/10. The rep. replied they could...

Ambit Energy / Rip off

Po

Hello I'm In NY as any body here I was approached by Ambit energy marketing consultant and told that if I switch to ambit energy i would be saving here and there iand it was true the firs two months, , because my bills from ConEd were from $80 to $105 and then i paid the firts month $67 i...

Ambit Energy / Billing scam

Ka

My wife & I use Ambit Energy for electric service. We (Ambit Energy, and my wife & I) are currently in the middle of a fixed rate contract of 10.5 cents per kilowatt hour for electric service. This fixed rate means that the consumer should pay that fee per kilowatt hour and no more per...

Ambit Energy / Energy

En

What they simply won't tell you about Ambit Energy! Posted: 12/2/2009 - 1 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ] Financial Freedom can simply be achieved by eliminateing your regular monthly expenses! I was fortunate to find a company that i have been involved in now...

Ambit Engery / Bill scam

Xy

I GOT A BILL FOR $307.00 FOR A APARTMENT I RENTED. HOW EVER I DID NOT EVEN LIVE IN IT UNTIL A MO. LATER. NOTHING WAS ON!! AND NO ONE LIVED IN THE APARTMENT. EVEN THE APARTMENT MANAGER TALKED TO THEM I STILL HAD TO PAY IT OR THEY WERE GOING TO SHUT THE POWER OFF!! I WISH I HAD NEVER SIGNED...

Ambit Energy / Ambit is a rip off

Ma

Where do I begin??? I have only had Ambit Energy since October 2008. I REGRET signing up for a contract on July 3, 2009. I had a bill due on July 10th. I was in the middle of moving, and I do admit I did not pay it. HOWEVER, I NEVER RECEIVED A DISCONNECTION NOTICE. I DID receive 2 more...

Ambit Energy / Average Billing Scam

La

I bought a home a year ago and signed up for Ambit Energy for my new home through a friend consultant. I got a rate of 10.94 cents/kWh which is a very good deal. However, just this month, I reached the 13 month after my 1 year contract and I received a bill over $620. My highest bill in...

Ambit Energy/electric Service / over charges

Te

Ambit energy entices customers with low per killowatt usage fees and then gradually increases your monthly usage charges by "estimating" usage. With every monthy estimate the charges go up, in effect creating a new and higher usage average. What a scam. then in September when Hurricane Ike...

Ambit Energy / Bait and Switch

Da

Ambit Energy states that they will provide you with a very good rate but will change it (doubled it in my case) the following month after your service is activated. They will also put you in an Average Billing catagory so when you finally get smart enough to leave them you will get a LARGE...

Ambit Energy / Extremely BAD Customer service

Do

Do not believe the line that the rates will be lower, or that your bill will be too, and one thing that we noticed also was that your bill will come in 3 week cycles, with absolutely NO grace period. not even 1 day!!! And your services will be shut off!!! The phone lines are horrible when...

Ambit Energy / A complete scam

He

Ambit Energy is a complete scan from top to bottom. First their consultant, an ex-friend (now!!!), told me I was going to get a lower rate than my previous provider. I got a lower rate the first month. The 2nd month it doubled. The 3rd month it tripled. I called my ex-friend, and she said...

Ambit Energy / Your Getaway free Vacation offer

Ci

Sign up with Ambit Energy and get a free 3 day and 2 night stay at various hotels that you would choose. SCAM - When you arrive at the hotel, you must check in with Grand Incentives who will refund your $50 deposit for the trip - AFTER YOU ARE HELD CAPTIVE TO A TIMESHARE PRESENTATION...

Ambit Energy / Horrible Customer Service

Fi

I've had AmbitEnergy for 7 months now and on the Lone Star Gold 1 Year Term. I've always paid my bill on time and never had a problem with receiving my bill at my previous address. I moved to my new address and transferred my service as well the end of July 2008. In the last 2...

Ambit Energy / Customer Service

Bg

After switching service providers from TXU to Ambit Energy, I was shocked with the LACK of customer service I received from Ambit. This company is quick to answer phone calls related to new service accounts, but when it comes to answering other calls Ambit has continued to frustrate me. I...

Ambit Energy / not reading meters and using higher rate

Mi

we recently fixed duct work in attic to lower our electric bill, to our surprise we get the bill and it is higher, higher rates and more usage till we read our meter and found out that we our alot lower now than when they read, they estimated our bill and charged us a higher rate than what...

Ambit Energy / They're incompetent

I switched to Ambit Energy to save money on my electric bill and to make money promoting it as it is offered through multi level marketing. I put my residence and numerous investment homes on Ambit plus a boat load of friends and relatives. It cost $350 to become a rep and 1 year later I have...