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Ambit Energy Holdings Customer Care Service

Ambit Energy Holdings, LLC

1801 N Lamar St Ste 200
United States - 75202-1726

Customer Support Phone Numbers

+1 877 282 6248(Customer Care) 0 0
+1 877 302 6248(Consultant Support) 0 0
Work days:
Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat10:00 AM - 5:00 PM
Tel: +1 800 743 5000

Tel: +1 800 286 2000
Tel: +1 800 722 5584

Tel: +1 800 898 8042


Ambit Energy Holdings Complaints & Reviews

Ambit Energy Holdings / Ambit energy customer service

Alma1005 on Mar 11, 2017
My name is Alma Martinez my husband and me called at customer service to be helped for our bill because it is too high more than $400 dls and we don't have the A/C or Heater turn on and we leave at our property only 4 persons so this employee name Howard answered the phone and he was so...

Ambit Energy Holdings / Electricity

King Tran on Jan 13, 2017
I signed a 12 months contract with Ambit Energy in August 2016 for a low rate. I always check all my bills once a month online to make sure everything in good standing (internet, tv, eletricity...). Anyway, when I logged in on Ambit website on December 18 it said that my service is being...

Ambit Energy / Charging too much/devious

Reviewer89140 on Dec 1, 2016
I have been an ambit energy customer for my gas supplier since 2008. I am on a "guaranteed" plan that saves me a minimum of 1% under nicor gas prices (I live in il). Every year, i get an analysis of the rates by each company. If nicor is less, ambit sends me a check of the difference...

Ambit Energy / Charging after cancelation

roxannem on Nov 17, 2015
Absolutely the worse energy company! Stay far far away!!! I signed up with them in 2012. They screwed me with my renewal in 2014 so when moving in 2015 I decided to find a new energy company. Although I did call to cancel my service (I was told that it was no worries and that it would be...

[Resolved] Ambit Energy / Devious business practices

ChrisDavis36 on Sep 22, 2015
I had an appointment to visit the home of Kevin & Rose Duncan with Ambit Energy of Round Rock / Webster TX to discuss installing a whole home water treatment system for them. It was over an hour drive out to their home from where I live and they called my company to set an appointment. I...

Ambit Energy / worst customer service

missyjo1980 on Aug 31, 2015
I called and asked if I could get a 48 hours extention so my electric wouldn't get turned off and they told me no. I am on disability with two children I have never had my electric shut off and have been with ambit for 5 years. they proceeded to tell me they were sorry they there wa...

Ambit Energy Lp / Fraud and breech of covenant of good faith

Jpm21 on Feb 9, 2015
On Thursday February 5, 2015 at 7 PM, I attended a meeting along with my girlfriend at a restaurant to discuss a business opportunity involving the retail sale of electricity. The person who invited us told us very little about the business. She only stated it involved selling electricity...

Ambit Energy / Bill

cossbj on Jan 8, 2013
In October 2012, I was notified by a collection association that I owed a utility bill from 2 1/2 years ago. I called Ambit Energy - was told five different times that I had a zero balance. I complained to the BBB as well as to the CEO, Jere Thompson as I could not get an answer. SOMEONE...

Ambit Energy / Billing

SayNotoAmbitEnergy on Sep 23, 2012
My bill was $200 in which was paid on the disconnect day. On my way home from paying the bill, my lights were cut off. After speaking with a representative who reassured me my lights would be back on the same day, I am now in day 2 with no lights... NOW, they are saying that I have to pay...

Ambitenergy / Charges

TompTran on Jun 16, 2012
Ambit has charge me with an amount for usage for their electricity But no one had authorize sign up with this company in this household. I had Called them and ask why was i charge when i didn't authorize the sign up, they gave me an answer saying they can't do nothing about it...

Ambit Energy / NO COMPLAINT

zuet on Mar 21, 2012
All of the people in here don't have a clue how an electric company work... let me explain...It doesn't matter who's your electric provider, it could be; txu, direct energy, ambit, etc...the people that read the meter is ONCOR. Oncor are the people that own all the meter...

Ambit Energy / Disconnection

sheedee on Mar 2, 2012
Ambit Energy turned off my electricity to my business in the middle of a business day after I tried several times to pay my bill. I had to pay $900 extra dollars in addition to the normal balance due in order to get service restored. They even pulled up on their screens that I showed that...

Ambit Energy / rip-off

cely-celly on Feb 11, 2012
I am a new ambit energy customer and hadn’t had a problem with them until last month. I recently had a baby in Oct.2011, so I had to quit my job, and a month later my boyfriend changed his job also. We were managing fine, until Dec. came around. With the holidays here and everything...

Ambit Energy / Horrible Treatment of customers

kimschw on Dec 21, 2011
This company had my electric payment 6 days prior to shutting my service off. I have been a customer for almost 4 years, all of a sudden I had no electricity and they wanted a deposit. Seriously...

Ambit Energy / Scam

TheRichLife on May 10, 2011
Ambit energy is a rip-off! ! ! Dallas texas Ambit energy 1801 North Lamar Street, Suite 200, Dallas, Texas Nationwide 75202 U.S.A. Phone: 877-282-6248 Web Address: Ambit Energy has one of the lousiest customer service departments I have every expreienced. Ambit Energy improperly overbilled...

Ambit Energy / payment scam

instyle281 on Apr 19, 2011
Ambit energy is a scam, I made a payment of $85 saturday on the automatic system and I have been charged $8500. The system asked me to enter in dollars and cents. I entered 85.00 the system did not ask me to confirm the amount entered and did not repeat the amount I entered. As soon as I...

Ambit Energy / false accusations

kk143 on Jan 16, 2011
My complaint is that this website is a complete joke.making accusaations about Ambit Energy that just are not true...This company is NOT a scam or pyramid...it is true LEGITIMATE company that delivers what they promise to both their customers and consultants...upon researching this company...

Ambit Energy / scam

I built a very fast and very impressive organization in less than 16 weeks with over 370 consultants and over 1500 services. I was terminated when they were curious how I developed such a large organization in such a short time. On a Friday I opened up my virtual office and saw a T for...

Ambit Energy / Company

I think one has to be intellectually honest with themselves. Energy is a commodity and changes everyday, consumers usage change everyday and so can we agree that their bills will change monthly. I am writing to prove without a doubt that Ambit is to good to be true. They were mentioned a...

Ambit Energy - Electricity / Monthly Double Charge on bill

I became a customer of Ambit as a favor to a friend that got into this company (can't for the life of me figure out why). I've been there for 2 billing cycles and both months they tried to double charge me. They tell me that the BANK refused payment because the address was wrong...

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