My treatment was never completed correctly. I’m left with teeth that engulf my mouth and this has minimized the size of my mouth and I now have to eat small bites as opposed to choking. Was supposed to make them smaller but didn’t.
I’m left with two screws in my mouth that are sharp and cut my tongue which is also supposed to be fixed. I have a ridge under my bottom teeth that collects food and make my teeth protrude.
Dentist filed one tooth that left a gauge in it and I was told he’d fix it. Never did.
Was told I would be charged $175/visit for fixing the issues and for every other appointment in the future to complete my treatment. Service was performed in March of 2024. Have tried to remedy the situation but to no avail. They are unwilling to fix the situation at there expense.
Claimed loss: Non completion of service. Left my mouth with issues that were never addressed by them.
Desired outcome: Refund for the service. Fix my teeth at no cost to me.
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So far add another complaint. Though it's only been a week, when I called to express my concerns I was experiencing the receptionist would only express I signed the consent forms. Making feel like I've been duped. My problem; I feel they didn't put enough emphasis on the significant noticeable my speech would be. I wanted this to be as decreet as possible procedure. I feel like isolating myself, I'm avoiding family and friends, I shy away from people at work, when speaking to a person I don't know such as at a grocery store or a hardware store, I'm embarrassed when trying to describe what I'm looking for. I had one problem and Nuvia created three problems, my speech, financially (created a bill to pay for the problem), and emotional(key word). Honestly if I'm not satisfied I might have a nervous breakdown. Before, I was having difficulties eating to the point where when eating around others I would try to hide it. Now I don't want to go out, I feel like if this persist it will weigh heavy on my emotions. When I have faith I feel hope. Who wants to be isolated? I pray I will become a Nuvia satisfied customer. If Nuvia doesn't help me I pray my emotions don't get the best of me...who's to say? God bless those at Nuvia who worked on my procedure.