Nuvia Dental Implant Center’s earns a 3.0-star rating from 23 reviews and 7 complaints, showing that the majority of patients are somewhat satisfied with dental implant procedures.
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This place is shady
This place is shady. Got me scheduled after 50 dollar fee for a consultation and told me over the phone there was a 350 dollar fee that was being waived with a voucher. Then when I get in the entire staff is suspiciously nice. Scanned my jawbone and told me I had a bit of bone loss in my upper teeth and that I would need more expensive implants . As a smoker I would normally take their word for it. Seeing as how I had two teeth pulled last yr and the dentist told me I was a prime candidate for implants with plenty of bone mass left , red lights started going off. Then I got as far as getting approved for a 50k dollar loan in my roommates name without them ever meeting orspeaking to him. After ***% interest at 700+ dollars a month for 120 months I'd have paid them 93k. For what struck me as very rushed unprofessional work. This is a major surgery being advertised as teeth in 24hrs which is not only a lie but they're playing deceitful games with people's lives. I chose not to move forward and instead share my perspective.
The complaint has been investigated and resolved to the customer's satisfaction.
This is one of the most attentive and professional *** care organizations I have ever dealt with!
This is one of the most attentive and professional *** care organizations I have ever dealt with! ***, the front desk person, was all ready to greet me when I walked in the door. ***, at the end of my visit, also did a most friendly and professional job of going over all the pre and post surgery procedures that I am to follow I was immediately interviewed by *** (a bright, cheerful, energetic young lady) who was preparing a video record of my experience of the All on Four procedure that I was going to have performed by NUVIA. I then met my Smile Consultant, *** (also a bright, cheerful energetic young lady) who quickly and professionally got me through all the business paperwork to let the process move forward. Next I was placed in the extremely competent hands of *** (another bright cheerful energetic young lady) who quickly and with great skill performed the *** procedure which included making several castings of my current teeth. I *** with Office Manager April (another bright cheerful energetic young lady) Who worked with me to get my surgery scheduled. The NUVIA staff is truly outstanding! They clearly have the patients best interest in mind and it shows that they love their job. Their positive attitudes and professionalism have convinced me that I came to the right place to have my procedure done!
I was pleased with my initial surgery and treatment of/by staff
I was pleased with my initial surgery and treatment of/by staff. When I had my second procedure I was having my lower gums cut to fit abuttments. The surgeon began hosting around and joking with a *** that kept appearing in the doorway. The surgeon kept looking up and away as his friend entered making jokes which caused the surgeon to slip with his sharp instrument and pinch my lip! I said ow and pushed his arm away and he raised his voice saying, "What are you doing? I have sharp instruments in your mouth. You could get cut!" I could not answer in defense of myself because he was in my.mouth. *** was assisting and witnessed all of it. I ended up having a LOT of problems with my mouth including *** sores. I lost a lot of weight and went through mental distress. ***, my original surgeon, came down from Salt Lake to hear me explain what happened. *** faked it in pretending she was my friend, giving me her *** info and phone numbers and acting extra nice. She went to the Pharmacy for medications for my mouth that did not work. The abuttments were causing me to bite my inner lip and bleed and bruise. When I finally received my snap-in lowers I was never once ever able to eat with them in. Not once. It has been a year and a half and I only have functional upper teeth. They secured a loan for me according to my Mom's credit who consigned. That is why I did not receive permanent lowers. Because of their negligence I will always have this problem not being able to eat right. They want $1,000 MORE dollars to get molds made from my mouth again to have another surgery. I should not be charged. I will NOT let this go for the insane cost of almost $22,000 dollars!
I was scheduled for an initial appointment in October 2023. They placed a $1000.00 hold on my card to initiate services. I was told this was completely refundable . I could not go through with this procedure after all. No one is returning my texts and the number I had is no longer in service. Please help. Thank you!
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