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NTB / National Tire & Battery Logo

NTB / National Tire & Battery Customer Care Service

TBC Corporation, Inc.

4280 Professional Center Dr., Suite 400
Palm Beach Gardens
United States - 33410

Customer Support Phone Numbers

Toll-free:
1 800 741 7261 152 34
 

NTB / National Tire & Battery Complaints & Reviews

NTB / National Tire & Battery / Oil Change/Tire Rotation/Alignment

Le
LeslieH68 on Jan 16, 2018
I had my car at NTB for an oil change, tire rotation and wheel alignment. The next day, I attempted to wash my windshield with the wiper fluid. There was no fluid in the reservoir. I stopped, checked it...empty. I filled it with an entire gallon bottle. I called the NTB store, they said it...

NTB / National Tire & Battery / Unexplained Fees

Fi
Five-eight on Jan 16, 2018
Yesterday, we had to get new tires for my daughter's car on short notice. We went onto the NTB website where is very helpfully provided the opportunity to look for the tires we needed and schedule an appointment. The estimated cost from the website was about $225. Dollars. When we...

NTB / National Tire & Battery / highly incompetent "mechanics".

De
Detjp on Jan 10, 2018
My fiancé took his car to NTB located at 9520 E Independence Blvd, Charlotte, NC on 1/6/2018 to have his two rear tires balanced. Mind you, my fiancé has been working on cars since he was a kid with his dad, built several cars himself and has done all the work on his car and his truck since...

NTB / National Tire & Battery / vehicle inspection

Br
Bridget price on Jan 8, 2018
On 12/27/2017 I went to the bel air, MD location to get an inspection i waited 2 hours after scheduling an appointment and being on time watching people come in after me and leave before me to be told I failed my initial inspection I was told the only thing I needed to get done was tighten...

NTB / National Tire & Battery / tire installation

Jj
jjones4421 on Jan 3, 2018
The worst service I have ever had was at: NTB 7361 Mentor Ave, Mentor, OH 44060. It all started with a Christmas gift of 4 new tires100% prepaid for at NTB. I went to NTB At 9:00 am the day after Christmas which was a Tuesday, I gave all my paperwork to the sales associate, as he looked it...

NTB / National Tire & Battery / oil change

Er
Eric Johnson sr on Dec 31, 2017
Ntb has a history of changing my oil and selling me numerous sets of tires, changed my oil and then came to me saying my oil plug was stripped out and the cost would be over 900$, they refused to take responsibility for stripping out the plug and they are the only one who do all my oil...

NTB / vehicle safety inspection

Je
Jeanette White on Dec 22, 2017
I took my daughter's car in for an inspection/emissions on 11/27/17 or 11/28/17. We dropped it off and when we came to pick it up we were told it passed inspection but the mechanic had a family emergency and had to leave before he could do the emissions. We were very understanding of the...

NTB / National Tire & Battery / new tire installation

Am
Amelia Malatesta on Dec 9, 2017
I called 1 week ahead to schedule an appointment at NTB on Lafayette Rd. in Seabrooke, NH to install 4 new tires on my Toyota, Venza. The sales representative said the tires weren't in stock but they would order them and scheduled a 1pm appointment for me the following week. I checked in...

NTB / National Tire & Battery / being told I needed something that wasn't bad

Ma
mark tomsik on Dec 9, 2017
Purchased 4 cooper tires from your independence store in ohio on 12/3/2017 order # 400022219856-zmwi upon installing the tires I was informed that I had a bad outer tire rod end and parts and labor was around 220.00 dollars I declined the service and the car was not alignedand it should of...

NTB Tire / tire rotation

Fb
f beor on Dec 5, 2017
Dear customer service Just a suggestion about tire rotation. I have been an NTB customer for several years. In the past I have had my cars service with oil changes tire purchased. The last time I was in the KCK store I was unhappy with the service writer trying to get my tires balanced. So I...

[Resolved] NTB / National Tire & Battery / service

Ha
Hauser4 on Dec 2, 2017
Went to have tires rotated and balanced with alignment check. Received a call from NTB that the front left CV boot was leaking and that it needed to be replaced $449.00 . I told them to wait I wanted to think about it. When I got the car home I jacked up the car to look at the problem...

NTB / National Tire & Battery / not if if it was the tire or just bad technical service.

Sk
skafft on Dec 1, 2017
Paid about $900.00 for a set of Michelin tires and have brought the truck back three times now because of constant leaks in all four tires. Last time it seems like they fixed two of them but still have two that leak bad. Brought it in yesterday to find the store has shut down. I should have...

NTB / National Tire & Battery / customer lounge /waiting area - 2023 mtn. ind. blvd. tucker, georgia

Be
Bertha Spence on Nov 29, 2017
I am a frequent customer of this location. I came in to have my oil changed and buy 2 new tires. While waiting to be helped a customer was clearly upset about something. As she left the waiting room area and proceeded to leave she stopped to speak with me about what was going on...

NTB / National Tire & Battery / bad customer service : need refund

Ti
Tia Griffin-Barnes on Nov 29, 2017
I went to NTB in Union city, Georgia on Sunday, November 25, 2017. I purchased 4 new tires, alignment and service plan. My car was the last to be finished and it became a little bit after closing. I spent $611.50!! On my drive home I noticed my wheel was shaking and wasn't before I took...

NTB / National Tire & Battery / kept my car and did nothing to it!

Nr
N.R on Nov 28, 2017
On Nov.27, 2017, I dropped my vehicle off at the NTB Oak Lawn, IL location. My tire had a nail in it and just needed a simple repair. I dropped car off at around 11:30am with a promise time of 1:00pm. At 2:54pm, I called the shop and spoke with an employee named Manny. He said that he wa...

NTB / National Tire & Battery / concealment of damage.

Jo
John Kuntupis on Nov 27, 2017
I brought my 2012 Jeep Wrangler for balance and rotation approximately 1 yr. ago. I used the Lyra Dr. Columbus, OH location. I already had the Lifetime Bal/Rot. I dropped the vehicle off and ask that they lock key in car ( they were closing soon). From the beginning the person who wrote...

NTB / National Tire & Battery / purchased 2 tires and was told I would get a $70 rebate

Br
britney williams on Nov 25, 2017
On 10/27/17 I stopped by 3550 Peachtree Industrial BLVD Duluth GA 30096. Sales Rep Justin Reese assisted me. I had a quick emergency that required a purchase of 2 new tires $547.83. Justin who assisted me told me my purchased came with a rebate form valued at $70. Justin also explained me...

NTB / National Tire & Battery / sales rep and no concern from regional manager.

Pe
pete Rushford on Nov 22, 2017
my complaint starts with being offered a lower price from the salesman if i would pay in cash and not need a warranty on repairs. i told the rep sure, but would need to come back another time. i the went outside to contact NTB corporate office to reach a regional manager " which was not...

NTB / National Tire & Battery / spare tire not returned and now I have a huge tow bill

Ri
Richard Borger on Nov 20, 2017
A few months ago I took my vehicle to the Douglasville, Ga. Location and had the spare on. I bought 2 new tires and left after almost a 4 hour wait. I had a flat last night and discovered that my spare had not been put back into my car. I have accumulated $260 + in towing which would not...

NTB / National Tire & Battery / flat tire 2013 chevrolet impala goodyear eagle p 225 55r 17

Gl
Glenn Goodwin on Nov 13, 2017
I had a flat tire on I-20 at the Chappell Hill Exit in Douglasville, GA. I had the spare put on the car and drove to the closest NTB Store on the next exit. The clerk, Kurt, said the tire was damaged too much and could not be repaid as a free repair but could be replaced using the hazard...

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