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NTB / National Tire & Battery Customer Care Service

TBC Corporation, Inc.

4280 Professional Center Dr., Suite 400
Palm Beach Gardens
United States - 33410

Customer Support Phone Numbers

1 800 741 7261 31 7

NTB / National Tire & Battery Complaints & Reviews

NTB / National Tire & Battery / Disappointing service and expensive repercussions

Quibilah Barnes on Jul 22, 2017
Terrible Service 7/23/2017 Hello, I was driving home from work when my car stalled . I was able to pull into a public parking lot. I called a tow from my insurance company and my vehicle is now in front of my house. I have been taking my car to NTB in silver spring MD for the last 6...

NTB / National Tire & Battery / Customer Service

Donna Good Coburn on Jul 21, 2017
NTB 8030 George Bush Turnpike, Plano, Texas I will never go back to this place! I tried to get the oil changed in my car yesterday. I got there at 4:30 and was turned away because they were closing at 7 and wouldn't be able to get to me. It didn't look that busy to me but ok. So I made an...

NTB / National Tire & Battery / Auto Service

Dean Brockner on Jul 20, 2017
I live in Indian Land SC, NTB opened a store near by. I started bringing my company truck there for oil changes and tire rotation. They did OK. I like to keep my business in the community if I can so when I wanted the brakes looked at on my show car, a 95 Camaro Z28, I brought that there...

NTB / National Tire & Battery / oil change - ruined my engine

Kimberly Boye on Jul 16, 2017
I scheduled an appointment, in advance, to have an oil change done on my car. My appointment was scheduled for Sunday, July 2nd at 2pm at the NTB located at 16517 W 159th St, Lockport, IL 60441. I arrived about 10 minutes early. I waited and waited for someone to come out to help me...the...

NTB / National Tire & Battery / order # 400019552649

SUE7961 on Jul 14, 2017
My husband made an appointment for 4 new tires, plus balancing alignment, etc. for 3pm 7/13/17 at your Walnut St Cary, NC location. I arrived at 2:30 hoping my car may go in early. I was not assisted until 2:55. Told them I had an appointment, they looked it up - had our wrong last name...

NTB / National Tire & Battery / tires at ntb at the legends in kansas city kansas 913-788-5200

Cathy Chiles on Jul 14, 2017
Customer : 32339528. Bought for 4 new tires of Michelin and 18" aluminum wheel. Sales manager we great help at the time of first service. I started noticing when it rained and was driving on the highway I would hydroplane which had never happened to me before. Overtime it rained I'd...

NTB / National Tire & Battery / ntb

Uary on Jul 13, 2017
I've filed a complaint against ntb on St. Andrews rd. Cola. Sc 29210 #803-731-0050 I brought my van in for new tires about a year ago costing me $600. Ever since I had problems with my car shaking I've brought it back numerous times my vehicle was fine b4 taking it to them. The...

NTB / National Tire & Battery / I went to ntb branch in annapolis md. I paid for the buy 2 get 2 tires free deal. The alignment was not correct.

krmac on Jul 12, 2017
I got to the store in the late evening on a Friday. They was able to get me, in(late due to traffic), they were unable to get a tire off because they need a socket that wasn't there. The two tires were done and I was to return the next day. The managers stated that he would not be in on...

NTB / National Tire & Battery / alignment — playing with items in car

Charles B7 on Jul 10, 2017
Store closes at 7pm. Well I take my truck in to get an alignment at 5:20 at 6:15 it's taken back and at 8:15 I drive off. I was told at 7:40 that the certified mechanic was called in "kieth Francis" aka the manager. I was told that he usually does the bigger truck types. I was given a...

NTB / National Tire & Battery / serpentine belt & harmonic balancer

Chelle Laming on Jul 9, 2017
So, on Thursday, I came in to NTB, in which I advised the mechanic working on my car that the past few days I had been hearing a squeal. He took a look at it and explained to me that the serpentine belt had needed to be replaced. I agreed to the services. He replaced it and I went on my...

NTB / National Tire & Battery / brakes at ntb

Jack Coll on Jul 8, 2017
In February, I had a complete brake replacement at your Kirkwood shop in Houston. By April, the pads were worn out. The district manager got involved and provided brakes at no charge and replaced calipers (I was told this would fix everything) with me paying for labor. Now in early July I...

NTB / National Tire & Battery / transmission flush

Sylvia Horton-Mitchell on Jul 5, 2017
June 14th NTB of Kansas City, Ks insisted that I needed a transmission flush and coolant for my vehicle. Me being a woman trusted what they were telling me. Soon after I left the location, my car starting acting like it wanted to die out. I returned to the location because I was getting...

NTB / National Tire & Battery / parts not needed

Jim Dickinson on Jul 2, 2017
On 6/26/17 I visited NTB store #8471 1950 Route 83 Round Lake Beach Il 60073 to have new tires installed because of the buy 2 get two free offer. In the process of having my tires mounted and installed I was approached by the Service Manager Al Perez and told he had something to show me. H...

NTB / National Tire & Battery / wheels I bought... defective for 3rd time...

rkelly1862 on Jun 23, 2017
I bought 4 wheels for my dodge dakada 3/4 years ago..these wheels were defective..it seems I had waited a little too long 2 years to complain so I was given an offer I think it was to pay for 1or2 and get the others free..I did this and less then a year later the same thing happened..so...

NTB / National Tire & Battery / false advertising/corrupted employees/management unprofessional & over sale

christine mccullough on Jun 22, 2017
On Monday, June 19, 2017 I had a 11:00 a.m. appointment with NTB to fix my 2007 Dodge Caliber. When I got there the manager C.J., Charles asked me before I gave him my keys after he looked up my information because I previously been there and bought new tires for a 2001 Toyota Camry...

NTB / National Tire & Battery / unprofessionalism to the highest degree

jeb5 on Jun 10, 2017
May/June 2017: If I could provide zero stars, I would. I bought tires at this location last year and also purchased the lifetime protection plan, which means I've had occasion to return several times. I base my zero-star rating on the worst customer service I have had in my life - long...

NTB / National Tire & Battery / tire services

katecourt7 on Jun 6, 2017
I bought tires from NTB in July 2015 along with a 3 year alignment plan for my Kia Sorento. I get my tires rotated, balanced and aligned every 6, 000 miles. NTB is the only company to service my car (oil change and tires) in the past 2 years. Near the end of March, I took my car in for...

NTB / National Tire & Battery / new tires

lZeep on Jun 6, 2017
I used to exclusively use NTB for new tires. After my experience at the Howell Mill location in Atlanta GA, I will NEVER go back to this company for anything !!! I scheduled an appointment for my boyfriend and I to get all new tires on our cars. When I arrived for my appt I was told there...

NTB / National Tire & Battery / general manager

Mohammed31 on Jun 2, 2017
I went today to the ntb location for having an oil change and first person i met he was extremly rud for no reason he start yeling and said that my vehicle does not need oil change i said last time made the oil change here and the light came up again wich is in need of changr the oil he...

NTB / National Tire & Battery / service

Lillie mcneill on Jun 1, 2017
My grandson took his car to ntb cationsville on 5/30/2017 at 8:30 am. He received tires, oil change, rear shocks, front brakes, serpentine belt and a few other things. The car was completed at 7:30 pm. My grandson drove the car and had to bring it back because the belt unraved causing it...

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