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National Tire & Battery [NTB] reviews and complaints 1
View all 522 complaintsNational Tire & Battery [NTB] - Steering wheel bushing
I took my Hyundai to NTB on Joppa Rd in MD. They were suppose to fix my steering wheel bushing and ended up breaking a part. The mechanic admitted it. They fixed what was broken but came across some other issues. They then took my car to Harford road where a specialized mechanic was to operate on it. He couldn’t fix it either and then they said they’d send it out to the dealer where supposedly the dealer fixed it but yet I still haven’t received my car. I asked to be compensated because I had to rent cars and take Ubers and they said they wouldn’t charge me for the work they had done. I’m baffled! Well thank you because your mechanic broke something and admitted fault and then you couldn’t return my car to me in the condition I gave it to you or better and held on to it for weeks and I’m still without my car. So I shouldn’t have to pay for anything. This is insane!
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