DennisKirk’s earns a 2.2-star rating from 2 reviews and 4 complaints, showing that the majority of motorcycle enthusiasts are somewhat dissatisfied with their gear and parts.
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Fast shipping! A little pricey
If I need something fast and they have it in stock, they are my go to. I have been a customer for over 30 years.
Superior
Bought m/c tires. Good selection of brands and sizes. Excellent speed of shipment. Prices are competitive but they add a $5 charge on every tire.
DennisKirk Complaints 4
Disappointing experience with DennisKirk.com - inaccurate product images and incomplete descriptions, unhelpful customer service
DennisKirk.com was a total letdown for me. First off, the pictures of the products I was looking at were not what I received in the mail. I was so disappointed about that. Also, the descriptions of the products were missing some important details that I really needed to know. It made me feel like I couldn't trust the website to be accurate.
To make matters worse, their customer service was a pain. I had some questions about my order and when I called, the person I talked to wasn't very helpful. They seemed like they didn't have time for my concerns and didn't want to deal with my issues. It was frustrating and really put a damper on my opinion of the company.
Honestly, I would not recommend shopping at DennisKirk.com. There are just too many issues with their product listings and customer service. Save yourself the hassle and buy from somewhere else. Trust me, it's not worth the trouble.
Customer Service Fail: DennisKirk.com Mailed Unwanted Items & Dirty Gear
So, here's the deal, folks. I had some issues with DennisKirk.com. They went ahead and mailed me back some stuff that I specifically told them like, three times, not to mail back. What's up with that?
Anyway, when I got the items (a bib and some boots), there were a bunch of random dog hairs on them. Now, don't get me wrong, I love dogs and all, but I didn't really want them on my gear. It wasn't a total disaster though, because I was able to clean them off pretty quickly.
But still, man. That's not cool. So I'm gonna be sending these items back for a full refund. I just hope that DennisKirk.com can get their act together and do better in the future. Maybe pay a little more attention to what their customers are saying. That would be nice.
Buyer Beware: Returning Items to DennisKirk Can Be a Hassle
If you're thinking about making a purchase from DennisKirk, be forewarned that returning items can be a bit of a hassle. It's important to do your research and make sure you really want what you're buying before you hit that "add to cart" button. If for some reason you do need to return an item, the process isn't always smooth sailing. They'll tell you that they'll give you a full refund and cover the shipping costs, but in reality it's not always that simple. Even if you have eBay buyer protection, which is supposed to safeguard you against issues like this, it's still possible to run into roadblocks. It seems like DennisKirk may have a tendency to protect their sellers rather than their buyers in some situations. So, just be careful and weigh your options before making any purchases from this company. It's always good to be cautious and do your homework before you shell out your hard-earned cash.
Is DennisKirk Legit?
DennisKirk earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for DennisKirk. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
DennisKirk has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for denniskirk.com can be seen as a positive aspect for DennisKirk as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of DennisKirk's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Denniskirk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Denniskirk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a denniskirk.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up DennisKirk and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Denniskirk.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- DennisKirk protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to DennisKirk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Warning: My Unfortunate Experience with DennisKirk's Poor Customer Service and Return Policy
I recently had an unfortunate experience with DennisKirk and felt the need to share my story. I had purchased snowmobile boots and bib online, which arrived in a timely manner. However, upon trying them on, I realized they weren't the right fit for me, so I decided to return them.
To my surprise, the return process was not as smooth as I had anticipated. DennisKirk accused me of wearing the items and returning them in a dirty condition, which was not the truth. I'm an honest person and would never do such a thing. The boots were only tried on in my kitchen, which was clean at the time, and there was definitely no food on the bottom of them. As for the bib, it had tags attached, and I assure you, it was never worn and not dirty at all.
To add insult to injury, the customer service representatives I spoke with were incredibly rude and unhelpful. They refused to acknowledge my side of the story and insisted on only reimbursing 65% of my money. I was shocked and disappointed by their lack of understanding and empathy.
Overall, my experience with DennisKirk was a negative one, and I would caution others to be wary when making purchases from them. It's unfortunate that their customer service and return policies are not up to par, and I hope they will take steps to improve in the future. If you're considering buying from them, my advice would be to proceed with caution and be prepared for potential issues.
Overview of DennisKirk complaint handling
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DennisKirk Contacts
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DennisKirk phone numbers+1 (800) 969-7501+1 (800) 969-7501Click up if you have successfully reached DennisKirk by calling +1 (800) 969-7501 phone number 0 0 users reported that they have successfully reached DennisKirk by calling +1 (800) 969-7501 phone number Click down if you have unsuccessfully reached DennisKirk by calling +1 (800) 969-7501 phone number 0 0 users reported that they have UNsuccessfully reached DennisKirk by calling +1 (800) 969-7501 phone numberOrder / Questions320-358-3409320-358-3409Click up if you have successfully reached DennisKirk by calling 320-358-3409 phone number 0 0 users reported that they have successfully reached DennisKirk by calling 320-358-3409 phone number Click down if you have unsuccessfully reached DennisKirk by calling 320-358-3409 phone number 0 0 users reported that they have UNsuccessfully reached DennisKirk by calling 320-358-3409 phone numberSnowmobile Technical Support320-358-1914320-358-1914Click up if you have successfully reached DennisKirk by calling 320-358-1914 phone number 0 0 users reported that they have successfully reached DennisKirk by calling 320-358-1914 phone number Click down if you have unsuccessfully reached DennisKirk by calling 320-358-1914 phone number 0 0 users reported that they have UNsuccessfully reached DennisKirk by calling 320-358-1914 phone numberHarley Technical Support320-358-1915320-358-1915Click up if you have successfully reached DennisKirk by calling 320-358-1915 phone number 0 0 users reported that they have successfully reached DennisKirk by calling 320-358-1915 phone number Click down if you have unsuccessfully reached DennisKirk by calling 320-358-1915 phone number 0 0 users reported that they have UNsuccessfully reached DennisKirk by calling 320-358-1915 phone numberMetric Technical Support320-358-3831320-358-3831Click up if you have successfully reached DennisKirk by calling 320-358-3831 phone number 0 0 users reported that they have successfully reached DennisKirk by calling 320-358-3831 phone number Click down if you have unsuccessfully reached DennisKirk by calling 320-358-3831 phone number 0 0 users reported that they have UNsuccessfully reached DennisKirk by calling 320-358-3831 phone numberOff Road Technical Support
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DennisKirk emailscustomerservice@denniskirk.com97%Confidence score: 97%Supportorders@denniskirk.com96%Confidence score: 96%Salesinfo@denniskirk.com96%Confidence score: 96%Support
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DennisKirk address955 S Frandsen Ave, Rush City, Minnesota, 55069, United States
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DennisKirk social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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