National Tire & Battery [NTB]

Back in September, I had some service done on my vehicle at the location in Round Rock, TX. When I picked up the vehicle after hours, I noticed my right tail light was damaged. I filed a complaint with the store, they said they would replace it, I sent emails with pictures of the damage, and have not heard from them since. I would like to be contacted as soon as possible about this. I do not feel that correspondence with the location in Round Rock will be respected and would not like to have to speak with them.