CB Antivirus Software Norton Complaints #502-521

Norton review: unauthorized charges

9 comments

Paula Lawson of Dalton, US

Mar 29, 2008 7:23 pm UTC

Featured review

I was charged for an annual renewal for norton and i do not have that on my computer. I have norton but it is Norton 360 and i bought it at wal-mart in the middle of feburary.The only thing that i can figure is that I just went through a separation from my ex in nov. of last year and maybe it might be on his computer but i didn't think that it was my card so could you please refund me my monies.

paula
any questions e-mail me [protected]@yahoo.com
please take care of this as soon as possible please!

9 comments

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Jerry Davidson

Delta, CA

1 comments

Jerry Davidson of Delta, CA

Jul 29, 2008 11:09 am UTC

I just noticed on my MC statement June 5 08 that I have been charged a renewal fee for Norton.
I hate Norton and disabled it a long time ago. This was an unauthorized charge!
I am sitting on hold to Norton right now and when I get a hold of them they're going to get an earful.

I want the charges reversed IMMEDIATELY!

Carolina

1 comments

Carolina of CO

Sep 29, 2008 9:26 pm UTC

I have the same problem, it was charged to my credit card, and I dont have Norton in my computer, what can I do about it?

hasina

Zanesville, US

1 comments

hasina of Zanesville, US

Dec 03, 2008 8:48 am UTC

i was also charged $42.39 on my credit card for norton renewal but i dont have it in my computer, i need a refund put back in my credit card.

Raquel Lopez

Oceanside, US

1 comments

Raquel Lopez of Oceanside, US

Apr 29, 2009 9:31 am UTC

I was charged $56.99 and $39.99 on my credit card for two years in a row and i don't have it in my computer either. I need the refund put back in my credit card! Raquel

NaShaine Dees

Ridgeland, US

1 comments

NaShaine Dees of Ridgeland, US

May 22, 2009 11:00 am UTC

I want my money refunded to my account because I was charged $51.99 for an annual renewal fee, which I didn't authorized.

1 comments

cookie of US

May 30, 2009 3:38 pm UTC

Wow, I just got the same thing for $69.99 charged to my Visa. I hate Norton it messed up programs and slowed everything down. I haven't had it installed in over 2 years. How can they do this? No e-mail from them to tell me and ask me to authorize it-just charged it.

Very bad business practice. Judging from the complaints here I would hope that some authorities would look into this.

I'm disputing it with my CC company right now and don't want to waste time with Norton. Do they even know that this is being done by their sales company?

I am so angry!

TriciaS

Tacoma, US

2 comments

TriciaS of Tacoma, US

Jun 01, 2009 3:59 pm UTC

Ugh this just happened to me ($51.99 that was not authorized), and I been trying to get a hold of Norton's for a while now and I keep getting the run around.

jospi33

Spokane, US

1 comments

jospi33 of Spokane, US

Jul 05, 2009 12:06 pm UTC

July 5, 2009 I have just been charged $43.47 for a Norton Annual Renewal fee, haven't had Norton for years! I want this removed, what do I do? I hate talking with them on the phone, any ideas?

t.trussell

Muscle Shoals, US

1 comments

t.trussell of Muscle Shoals, US

Apr 09, 2010 9:58 am UTC

I am very upset. Norton has charged me a renewal fee on my credit card that was not authorized. I have now been sitting on hold now for 25 minutes, and i am still waiting. Is there anyone who we can talk to, to get this mess straighten out?

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