Nokia Customer Care — poor customer service!
HCL Infinet Ltd
Sathya Business Park, UGF, 1, Naval Kishore Road, Hazratganj road, Lucknow - 226001
9.30 am to 6.30 pm Phone: 0522-[protected]
This is the address of nokia care center, where customer executive promised me on behalf of nokia care, that if i paid a curtain amount then nokia care center will provide one year extra warranty with accidental and liquidity. She also promised me that it will be valid all over india in all nokia care centers. Now it is valid till 16/03/2008.
UGF-1,2,3, Shanti Complex, Faizabad Road, Indiranagar, Lucknow, Pin-226016, Near- Indira Diagnostic centre, Badshah Nagar
9:30 am to 6:00 pm (Sunday closed) Phone: [protected]
This is the address of other nokia care center which is nearer to my residence. I went there. my mobile phone having some problem at that time. Manager of the center deny my request and said that the papers and card of extra warranty is not important for him and he is not able to do anything for me because this promise was not made by NOKIA.
Now i am not able to understand that Are nokia care centers not a part of nokia or Promise of nokia care center's employee is not the promise of NOKIA.