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Complaints & Reviews

Nokia Mobile 7210lost mobile phone

I had mailed to [protected]@vsnl.net for recovery of my husband's lost mobile phone on 16th Jan 2010 and till now there is no response. I mailed them again and now i get the msg back saying it is undelivered. Please help me in finding out my mobile. Details are as follows:
(Police FIR copy No. 162/2010, Dt. 17.01.2010, Powai Police Station, Powai, Mumbai-76)
Name : Harshad Satwe
Address : H2 Bldg, IIT Lakeside Gate, IIT Powai, Mumbai
Phone Model: Nokia 7210
Last used No. [protected]
E-mail -harshad.[protected]@lionbridge.com, shravani.[protected]@gmail.com
Missed date : 16.01.2010
IMEI No. [protected]

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    • Al
      ali khan55 Mar 20, 2011
      This comment was posted by
      a verified customer
      Verified customer

      i m sharukh i lost my cell
      model = 2690
      IMEI = [protected]

      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Nokianokia-turkey, connecting or disconnecting people

    Dear sirs, madam;

    “nokia-turkey, connecting or disconnecting people?”

    Although, mr. Stephen elop has admitted that & ldquo;our platform is burning”, I think he should also worry about huge & ldquo;unsatisfied and ignored nokia customers club” in turkey.

    Honestly, I have been a potential member of this club during the last decade without realizing the awful truth. But today, correlatively to & ldquo;ignorance is bliss”, my ignorance has ceased in a sad way, just like the other thousands of customers ignored by nokia-turkey.

    If some of the main consumer complaint websites in turkey were investigated, honestly there is no need to make any investigation, just a small & ldquo;look” is enough, it is very clearly seen that thousands of people in turkey suffer from & ldquo;customer oriented approach!” of nokia-turkey that I could not see (Or did not want to see or did not need to see) during last decade.

    Strikingly, most of the stories have almost the same beginning, body and conclusion parts. Begining is & ldquo;i had bought a nokia xxxx from…”, body is & ldquo; after my nokia xxxx has broken I have send it to technical service…” and the conclusion is & ldquo;even if nokia could not repair my mobile during 30 work-days, they do not change my mobile phone”.

    As almost every country, turkey also has consumer rights laws and regulations, and in these laws and regulations it is clearly stated that if the device can not be repaired within 30 work-days, the producer must change the device with a new one. But nokia strangely insists on not to respect these laws and regulations. Honestly according to point of view of nokia-turkey, they have also respected these laws and regulations, but & ldquo;the nuance” is that, changing the pcb is called & ldquo;changing the mobile”. Whenever you tried to demand a new mobile from nokia turkey, they respond with & ldquo;ok, we have also started changing activities, we are waiting for a new pcb. We are going to change your phone’s pcb, so you are going to have new imei number, so you are going to have brand new nokia.. & rdquo;, perfect!. But as we mentioned above according to us, changing the pcb is not a & ldquo;device changing activity”, technically it is a & ldquo;repairing activity”, in colloquial speech it is & ldquo;playing nokia customers for a sucker and trying to use a legal gap badly”

    I think it is not needed to explain to you my nokia 6730 any further. My story has also the same beginning, body and conclusion parts as the others written in turkey.

    Another part of the issue is not locally, it is globally. As some terrorist organizations do, I think nokia has also chosen cellular organization structure for their crm system. There is no higher authority for your complaints. Even if you ask nokia-turkey to have at least a level higher e-mail address, the answers is to easy and standard; & ldquo;sorry we are unable to give these kinds of information”. I think they got me wrong, I do not need to know nokia corporation’s bank account numbers; I just asked a high level e-mail address where I can send a mail about my problem which is not solved by nokia-turkey. After 3 days of research done on internet, and even asking to some of nokia care pages from other countries, only the thing I get about e-mail addresses is a huge & ldquo;nothing”. Nokia can really hide such & ldquo;secret” information. May be nokia-global implicitly says their customers that & ldquo; if you have any problem, just stop moaning and accept the reality, everything will be stay between you and your local nokia dealer, I do not get involve with this issue”

    I think sometimes changes is better, maybe it is better to try an iphone or a blackberry. I should also admit that I have to thank nokia to cure my nokia obsession, especially when they realize that their platform is burning. And if every thing goes at this rate, everything will be much hotter for nokia, especially for nokia-turkey

    If somebody knows nokia-global customer care’s email address pls do not hesitate to send this mail to this address instead of me, if there is such a department or someone who care about such issues.

    A former nokia user, oriented!! By nokia-turkey

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      • Am
        Amritap Datta Jul 16, 2013

        I bought Nokia Lumia 920 early this year and within two months the lock button and touch screen stopped working. I had to submit the same to Nokia care and never got a standby phone. After repairing I got my phone back in two weeks and then again after two months from June 1st week the same issue started. I opened around 5 tickets from june to July 16th and all the tickets are still in progress. I asked Nokia to replace it because buying a phone of worth 40K doesnot deserver to be sent to Nokia care once in two months. After lot of arguments they agreed that I will not have to go to the Nokia Care and they will arrange something. Whenver I gcall Nokia care they assure me of an action other that submission to Nokia care and at the end of the day some other person updates the ticket saying that I need to submit it to nokia Care. After repeated calls also nothing happens. If I raise my voice being irritated the Customer care demands and orders over the phone not to shout and keep me on hold for nearly 30 mins each time and then disconnects the call. the tickets are falsely updated that they called me and I have not receved their calls. The last investigation proved that this incident happened only once in the initial days but they still keep on updating with the same update. The 5 tickets are now 1.5 months old and still not resolved. Replacement seems to be far enough. Even the Nokia care executive who assured me of arranging a standby phone seems to have lost track of time. Two weeks went by after it was committed that they will give a call back. Advice to all, NEVER BUY NOKIA LUMIA. The current cell phone qualities and this kind of bad Customer care, non-professionalism clearly depicts why Nokia is going out of the market. Do not buy Nokia Lumia series. If Lumia 920 worth 38 K can face this then I pity for the other phone. bad hardware, bad customer care, faulty ideals and commitments. I have wasted around 700 rupees by listening to hold music and speaking to deaf ears. As of now I am asking for a replacement or a refund.

        0 Votes

      Nokia N97minifailure in repair solution

      I have purchase NokiaN97 in April 2010 ( IMEI-[protected]) & started facing problem in December 2010. As a warranty claim I have submitted to Vadodara base Nokia Care centre on 1oth January, 2011 (Jobsheet [protected]/110110/16) & started false commiay commitment by Nokia people. Since last 25 days I am chasing thru mail/telephone but No reply from Nokia care.
      Now I decided to log in official complaint thru Consumer Forum.
      But Sorry to say after using 10 years of Nokia mobile this type of service support has change my mindset.

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        Nokia-uk Mobile Promemy mobile has won 115,000

        i recieved a text this morning that my mobile has won the a price of 115, 000 pounds payment number NK171 and for claim i should contact Email nokiauk dept @live.com and phone number +[protected] or +[protected]
        i call the line and the person i met instructed me to send my email addres. pls. i want to confirm if it is true .
        [protected]@yahoo.com

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          • Od
            odusanya femi May 04, 2011

            i receive a message on 26 of April 2011 that i won 115, 000 pounds
            and i want to claim the money and to confirm maybe it is fake or not. my phone number:[protected] and my email address:[email protected]

            0 Votes
          • Od
            odusanya femi May 04, 2011

            i receive a message on 26 of April 2011 that i won 115, 000 pounds
            and i want to claim the money and to confirm maybe it is fake or not. my phone number:[protected] and my email address:[email protected]

            0 Votes
          • Ef
            Effiom, Effiom O. May 10, 2011
            This comment was posted by
            a verified customer
            Verified customer

            I received a message on 2nd May2011 notifying that I have won 115, 000 pounds, in line with this, I wish to claim the amount and to confirm whether it is real. My phone number:[protected] and my email address: [email protected] Thank you. Effiom E. O. Cross River State - Nigeria

            0 Votes
          • Ob
            obanimomo kafayat toyin May 31, 2011
            This comment was posted by
            a verified customer
            Verified customer

            i recieved a texton 23rd, May 2011 that my mobile has won the a price of 115, 000 pounds payment number NK171 and for claim i should contact Email nokiauk dept @live.com and phone number +[protected] or +[protected]. Am texting now to confirm in claiming the prize. My email : [email protected] for reply to text, thanks

            0 Votes
          • Ob
            obanimomo kafayat toyin May 31, 2011
            This comment was posted by
            a verified customer
            Verified customer

            i call +[protected] as instruct by the text but is not available . So how will i claim the 115, 000 pounds prize

            0 Votes
          • Ob
            obanimomo kafayat toyin May 31, 2011
            This comment was posted by
            a verified customer
            Verified customer

            i call +[protected] but it not available, how will i claim the 115, 000 pounds prize, pls contact me on [email protected]

            0 Votes

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Nokia 1800low quality product and servicing

          I am amol bodake, this is regarding my mobile: model 1800 product code 0594703 esn/imei number [protected]. I purchase this mobile on 28/jan/2011 with warranty ref number: glbiny444456693.
          before purchasing the mobile, I was so sure about your brand and quality. unfortunately, all that I have heard about your brand and my experience after purchasing your product is different. I was so surprise that within period of 2 months I have to give this mobile for servicing two times, but my surprise dint end here when I got another shock from your customer care executive when he replied my query by saying & ndash;“sir this model is problematic and we have more customer with same problem & ldquo;.
          could you answer my two queries?
          1) if the model is problematic, why don’t you stop producing it?
          2) is it possible for you to give me good replacement for my mobile handset?
          I hope you will look into this matter, because from what I have heard about your brand, replacement or compensation will not be problematic to you. I will love to have personal conversation with you; I can be easily contact on my mobile and email.

          low quality product and servicing

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            • AmolBodake Feb 05, 2011

              I have given three times to Nokia center but still is not working properly

              1 Votes
            • AmolBodake Feb 08, 2011

              Nokia care, India
              Regard: Nokia Mobile Phone Low quality product and Servicing

              This is regarding my MOBILE: MODEL 1800 PRODUCT CODE 0594703 ESN/IMEI NUMBER [protected]. I bought this mobile on 24/Oct/2010 with Warranty Ref Number: GLBINY444456693.

              Case ID # is 1-[protected]

              I have given my handset three times to Nokia center but still it’s not working properly
              1) job sheet number [protected]/() (Date 24/Jan/2010) – don’t remember job sheet number
              2) job sheet number [protected]/110128/11 (Date 28/Jan/2010)
              3) job sheet number [protected]/110208/13 (Date 08/Feb/2010)

              I had called nokia care ([protected]) line 3 times but they have not taken any responsible action

              I had emailed ([email protected], [email protected] and nokia web site email service) many more times, but no action from Nokia care side

              If this time Nokia Care will not resolve My Mobile phone problem than give me replacement or my money back

              I hope you will look into this matter, because from what I have heard about your Brand, replacement or compensation will not be problematic to you. I will love to have personal conversation with you; I can be easily contact on my OTHER Mobile and/or Email.


              Frustrated Nokia Customer
              Amol Bodake | Mobile No [protected] | [email protected]

              this is my Gandhigiri !...

              1 Votes
            • AmolBodake Feb 19, 2011

              To
              Nokia Care Center

              First Thank You for replacing my mobile phone!

              Case ID # is 1-[protected]

              Finally Nokia Care replace my mobile phone, but new mobile phone has same problem.
              Nokia 1800 is problematic, why don’t you stop producing it?

              New Unit
              Model: 1800
              ESN/IMEI [protected]

              Old Unit
              Model: 1800
              ESN/IMEI [protected]

              Now give my money back. (Please read my previous emails)

              I don't want to waste your and my time now. I don't want to go to Nokia Care point

              Frustrated Nokia Customer
              Amol Bodake | Mobile No [protected]

              this is my Gandhigiri !...

              1 Votes
            • AmolBodake Mar 16, 2011

              To
              Nokia care, India

              Case ID # 1-[protected]

              Nokia care executive not replayed on email, last week i called nokia care line but not given any satisfied answer, they had tall me only we call you within 48 work hours. At this point i had not received any call from nokia

              BAD service and WORST product, please read all previous* Posts.

              Actually this my fault i choice 'Nokia Product'

              GoodBye
              Amol Bodake | Mobile No [protected] |

              1 Votes

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            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Nokia Mobile 5130dead/repairing cost same for new one

            I bought 2 nokia 5130 mobile phone from dial com mobile shop souk nagadha al asmakh doha qatar. On march 2010. Serial no [protected] and [protected] both of the cell phone are now dead and I gave the same to nokia care point, consolidated gulf co 3, al asmakh doha qatar. They checked the same and tell me the repairing cost will come around 700 for both of them. Now tere is only 365 / - for new 5130 mobile phone. I don't know what is the meaning of nokia care. Can you help me and repair the same. Thanks sajesh. T. A mobile [protected]

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              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Nokia Prize Scamprize scam

              I received an SMS fro Paul Benson claiming that I have won R95, 000- Please have Nokia investigate this- It's obviously a scam and very misleading! Also illegal!!! These ###s who have npthing beter to do than scam people out of money should be called to book!!!
              Mariane Smith

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                Nokia Handset 5230hangs occasionaly, sound is also very very low

                R/s, I have purchased a new nokia 5230 mobile handset from your authorised dealer m/s. S. S.Communications, near S.B.I.Treasury Branch, Kolhapur on dated 7/12/2010.After fifteen days of purchase my handset, started hanging occasionaly so many times . Thatswhy I shown to your care center @ 1005 B Jain Galli Kolhapur on dated 6/1/2011 vide Job No.106/11. In your care center repairing is not done properly. They made the original noise of the hand set very very low.& any data is not saving in the memory card, as there is having plenty of of blank space (free memory) . I told regarding the same problem but there no one given me any solution . Therefore it is requested that please look inthis matter properly and advise to care center for proper repairing.

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                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Nokia-claimsdeptsignlive.com — scam sms message

                  Text message recieved 03:13:[protected] from +[protected] message centre +[protected] Congratulation !!!...

                  Nokia UK Promo — claiming 315000 pounds that I won through the nokia uk promotion

                  On 04/01/2011 I received a message that I have won 315000pounds in the nokia uk promotion. for more...

                  Nokia Jumbo Promo — is it a real promo

                  I have recieved a Txt message from nokia in great britain from this No. +[protected] with the following;...

                  Broadbeach

                  Nokia 7210 Super Nova V08.87 — your mobile number has won

                  I RECEIVED a text on 8 Jan 2011 i won 415.000 pounds the no +[protected] this is true? i needed to email...

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Uk Nokia Int'lmobile draw

                  I won $750, 000 pounds on the 2011 uk nokiaint'l mobile draw to claim on date 05-01-2011 send name&address&phone no to dr wilson via.
                  I am complaint to the police station&put into the highcort case
                  Name:dommata mahendar reddy
                  Address:d.mahendar reddy
                  s/o buchi reddy
                  h no: 1-15-367
                  aphb colony medak
                  pin:502110

                  mobile draw

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                    Nokia Mobile 5130no battery back up

                    my mobile IMEI no is [protected] . in my mobile so many problems . no battery back up. after call, it remains white screen. no auto updating. i have given my mobile 4th time to repair. job sheet no. is [protected]/101224/47. i have complainted in nokia care customer by phone. complaint no 1-[protected]. i want to replace my mobile. so please replace my mobile

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                      • Ja
                        jayanthi kasi Jan 10, 2011
                        This comment was posted by
                        a verified customer
                        Verified customer

                        i ve purchased nokia mobile 5130. on 25/10/10. no battery back up in my mobile. no auto up date time and date. after every call screen display white for 10sec. ive given my mobile so many times to nokia care. for repairing. again the same problem remain.now also my mobile s in nokia care only' for verification 1. mobile no IMEI. [protected]. THEN job sheet no 1.[protected]/101208/19. 2nd jobsheet no [protected]/101224/47. complain no s 1-[protected] .service no 1-[protected]. my latest jobsheet no .[protected]/110106/46. so please take my complaint seriously make for me favarable. i want replace my mobile. daily i am calling nokia care and saying my problems. but no use . i ve spent more money to this problem. no use. thank u.

                        0 Votes
                      • Ja
                        jayanthi kasi Jan 10, 2011
                        This comment was posted by
                        a verified customer
                        Verified customer

                        pl make for me favarable

                        0 Votes

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Nokia 1280lost mobile

                      Name:kamran Haider
                      Email:[protected]@yahoo.com
                      IMEI:[protected]
                      contect No:[protected]
                      [protected]
                      Plz informe me

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                        • Ai
                          aitq ur rehman Oct 29, 2012
                          This comment was posted by
                          a verified customer
                          Verified customer

                          i want to know my mobile present location wich i lost . mobile IMEI is [protected].

                          0 Votes

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Nokia 5230 B. Black Mobilenokia 5230 b. black mobile missing

                        My name is Ranjith Kj. I missed my mobile on 20.12.2010 6.30pm at Mananthavady, wayanad, kerala, India-670645. mobile model No and IMEI NO are mentioned bellow. kindly help me to trace my mobile. My mail id is KJ.[protected]@mahindra.com, contact NO: [protected].
                        Model NO: NOKIA 5230 B.Black
                        IMEI NO: [protected]

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                          Nokia X3-02more expensive than normal price

                          I bought a nokia handphone x3-02 from urs telecommunication sdn. Bhd. I paid rm665 for the handphone.
                          The normal price for the handphone is rm610 only. I paid extra rm55 for the handphone. It is so much different.
                          I was cheated. My receipt no. U 52961. I hope I can claim back the amount I had paid extra. Thank you

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                            Nokia 5220 Xpress Musicnot functioning properly

                            i bought a nokia 5220 music xpress mobile worth rs.8000 on 16th jan, 2009...after 1 week the problem started.suddenly a white screen appears nd the cell gets swithed off, then after 2 days it got struck and didn't start.i took it to nokia care nd they said it was a software problem.within 1 yr the problem repeated for 4 times and every time i took to nokia care with a hope that it wont repeat.and now this is the 8th time i got the same problem.please provide me with a solution to solve this problem permanently.you can contact me on sowmya.[protected]@gmail.com

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                              • Vi
                                Vivek Sreedharan Sep 19, 2010
                                This comment was posted by
                                a verified customer
                                Verified customer

                                I am using Nokia 5220 Xpress Music since one year... In this one year, i would have given this mobile for service more than 10 times...

                                0 Votes

                              Nokia UK Promotion — kindly confirm the correctness & geniuneness of this official announcement of draws of nokia

                              I have received an e-mail on 7th december 2010, from mr. david briggs (esq) email: [protected]@live.com Tel...

                              The complaint has been investigated and
                              resolved to the customer's satisfaction
                              Resolved
                              Nokia E63-1 M Blacklost of mobile

                              I LOST MY NOKIA E63-1 M BLACK,
                              IMEI: [protected], ON 20TH NOV 2010. MY PH.NO. [protected].

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