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Nivea

Nivea review: Gel body lotion

S
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7:11 am EST
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"Feels like water, works like nothing!"

I had high hopes for this product, but it was a total letdown. The "water gel" texture feels thin and watery — almost like spreading diluted lotion on my skin. It absorbs too quickly, leaving no moisture behind. Within minutes, my skin felt just as dry as before, if not worse.

What’s more frustrating is the sticky feeling it leaves behind — not hydrating at all, just an uncomfortable tackiness. The scent is also too strong and artificial, which lingers for hours.

Honestly, this product does nothing it promises. If you're looking for real hydration, skip this one. Definitely not worth the hype or the price!

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Nivea response
Feb 17, 2025 8:34 am EST
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Hi Shafiya,

Thanks for your feedback, although we're sorry to hear of your dissatisfaction with one of our NIVEA Body Lotions. We'd very much like the opportunity to fully investigate your experience.

Based on your post, it appears that you reside in the US. As such, if you haven't already done so please kindly contact our NIVEA USA Team via their official Contact Us channels, as detailed on their website: www.niveausa.com or call them on 1-800-227-4703. Alternatively if you reside elsewhere, please select your country via the following link: https://www.nivea.com/ and proceed to the Contact Us page to get in touch with the respective team. Our Consumer Interaction colleagues would be happy to assist you further.

Kind Regards

The NIVEA Team
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