Nicor Gas — poor service, refusal of service
The Nicor company KNOWS they are the ONLY or WERE the only company to provide natural gas service so they have opted to screw us ALL!!! I am disputing a bill now, after I was shut off (they refused me payment options) they requested 3000.00 for me to get service back on. We are approaching winter months and I have 6 kids in my home and I am expecting. My husband tried to get the service in HIS name and they REFUSED. He sent them EVERY document they requested and they still refuse us service!!! ComEd has never given us these problems. My husband recently came off a 5 month job lay off so we are behind on everything and now we have no gas service. We are on day 1 of this nightmare... I have an appt. with Liheap Energy Assistance but that is weeks away. I am looking towards Ambit now. I don't know what else to do and unfortunately I don't know the laws or who to contact. Does anyone know who I can contact and is it legal for Nicor to refuse my husband service under his name and social???? They say he is responsible for my bill but his name isn't even on the account.