The complaint has been investigated and
resolved to the customer's satisfactionResolved NewEgg — rebates / customer service
resolved to the customer's satisfaction
I ordered Crucial Memory that had a 40.00 rebate. The memory arrived without the upc barcode. I wasted 45 minutes on 3 difference customer service reps attempting to resolve the issue. It is a catch 22. Without a UPC you can't return a product. Without a UPC you can not get the rebate. The customer service reps insisted the bar code was on the product because it was scanned at the warehouse. I had to train them on the different bar codes they use. I sent pictures of the product to document the missing bar code.
I no longer count on a newegg rebate when making a vendor selection based on price.
The complaint has been investigated and resolved to the customer's satisfaction.