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Techsmith Complaints 3

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10:06 pm EDT
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Techsmith Techsmith: Overpriced, Unresponsive, and Mediocre Software

These guys don't care about the little guy. I mean, seriously, they only seem to be interested in big corporations and fancy businesses. It's like they don't even see us regular folks who just want some good software without breaking the bank.

I stumbled upon Techsmith's website while searching for a screen recording tool. I thought, "Hey, this could be it!" But boy, was I wrong. Their prices are through the roof! I mean, who in their right mind would pay that much for a simple screen recording software?

And don't even get me started on their customer service. It's like pulling teeth trying to get a response from them. I sent them an email asking about their pricing options, and it took them forever to get back to me. And when they finally did, their response was so vague and unhelpful. It's like they didn't even want my business.

But the worst part is, their software isn't even that great. I mean, sure, it does the job, but it's nothing special. There are so many other options out there that are just as good, if not better, and at a fraction of the price. Why would anyone choose Techsmith over those?

Overall, I was really disappointed with my experience with Techsmith. They may be popular among big corporations, but they definitely don't care about the little guy. Their prices are outrageous, their customer service is lacking, and their software is nothing to write home about. Save your money and look elsewhere for your screen recording needs. Trust me, you won't be missing out on anything by skipping Techsmith.

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8:42 pm EDT
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Techsmith Techsmith Review: Locked Projects, Terrible Customer Service, and a Never-Ending Nightmare

I gotta say, I've been having some major issues with Techsmith. First off, I can't even open any of my projects! It's like they're locked up tight and I can't get in. And let me tell you, their customer service is just plain awful. It's like they don't even care about helping their customers.

I mean, seriously, why bother with Techsmith when you can just use the good ol' Youtube editor? At least with Youtube, you know what you're getting into. But with Techsmith, it's like a never-ending nightmare.

I've tried reaching out to their customer service team, but it's like talking to a brick wall. They don't respond to my emails, and when I finally do get a response, it's some generic, copy-paste answer that doesn't even address my issue. It's like they're not even listening to me!

I've wasted so much time and energy trying to make Techsmith work, but it's just not worth it. I'm better off sticking with Youtube and avoiding all the headaches that come with Techsmith.

So, if you're thinking about using Techsmith, I'd say think again. Save yourself the frustration and go with a platform that actually cares about its users. Trust me, you'll thank me later.

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7:26 pm EDT
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Techsmith Disappointing App Transformation: From Jing to TechSmith Capture - A Downward Spiral

This app used to be my go-to lifesaver when it was called Jing. But now, this new thing called "TechSmith Capture" has left me feeling sad and mostly angry. I'm not really a tech person or a reviewer, but I just have to say that this app has gone from being good to straight-up garbage.

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Is Techsmith Legit?

Techsmith earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Techsmith to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Techsmith is known for their high standards and safety. If you're thinking about dealing with Techsmith, it's wise to check how they handle complaints.

Techsmith.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Techsmith.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Techsmith.com you are considering visiting, which is associated with Techsmith, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Techsmith as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Techsmith have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Techsmith website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Techsmith.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Techsmith. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Techsmith complaint handling

Techsmith reviews first appeared on Complaints Board on Jun 23, 2023. The latest review Techsmith: Overpriced, Unresponsive, and Mediocre Software was posted on Jun 27, 2023. Techsmith has an average consumer rating of 1 stars from 3 reviews. Techsmith has resolved 0 complaints.
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  1. Techsmith Contacts

  2. Techsmith phone numbers
    +1 (517) 381-2300
    +1 (517) 381-2300
    Click up if you have successfully reached Techsmith by calling +1 (517) 381-2300 phone number 0 0 users reported that they have successfully reached Techsmith by calling +1 (517) 381-2300 phone number Click down if you have unsuccessfully reached Techsmith by calling +1 (517) 381-2300 phone number 0 0 users reported that they have UNsuccessfully reached Techsmith by calling +1 (517) 381-2300 phone number
  3. Techsmith emails
  4. Techsmith social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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Techsmith Category
Techsmith is ranked 14 among 421 companies in the Computer Hardware category

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