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Logitech Customer Care Service

Logitech, Inc.

7700 Gateway Blvd.
United States - 94560

Customer Support Phone Numbers

+1 510 795 8500(Usa Corporate Office) 0 0
+1 646 454 3200(Support / Warranty Claims) 0 0
+1 360 817 1200(Business Office) 0 0
+41 21 863 5511(Switzerland) 0 0
+41 21 863 5512(Switzerland) 0 0
Work days:
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

Logitech Audio Group - Business Office
4700 NW Camas Meadows Drive
Camas, WA 98607

Logitech Europe S.A.
EPFL - Quartier de l'Innovation
Daniel Borel Innovation Center
CH - 1015 Lausanne

Logitech Complaints & Reviews

Logitech / mx master mouse

Adam Hewitt on May 26, 2017
I bought this product a few months ago and it has been intermittent since I bought it. I have a late 2017 Mac Book Pro with Touchbar and wanted the best mouse on the market, and looking at it, the only one really designed for a power user. When I connect to the Macs normal bluetooth, the cursor...

Logitech / Keyboard. Service.

R22006 on May 19, 2017
Product broke 3 times and worst customer service I have ever received. Customer service Kimi was horrible. I will never support or buy another Logitech product again. I purchased this keyboard from apple. It cracked and they replaced it. The replacement cracked again and it was replaced...

Logitech / Trying to return a product

I purchased a Logitech Keys-To-Go Keyboard April 19, 2017 through Apple. I do not need the item and would like to return it unused in the box. I have all the appropriate paper work. Apple tells me to contact Logitech. Logitech tells me to contact Microsoft. I purchased this through account...

Logitech / Unethical behaviour

Hello Long story short ( I'm not sure who's the general service for Logitech here in Bulgaria) but as far as I know they have returned a product under warranty (a keyboard, with the excuse that it was spilled with "white and sticky material" (sperm as later on on the phone they told me...

Logitech / Dishonoured purchase deal

KMCk2 on Mar 22, 2017
My UE BOOM2 speaker, purchased 24-12-2016, offered 2 pizzas and 2 album downloads with the purchase in a '2 Day Pledge', ie, the vouchers would be emailed within 2 days of online registration. My claim for these vouchers was registered online on or near 5-1-2017, then re-registered after I...

Logitech / Logitech logi focus protective case with integrated keyboard for ipad mini 4

JSathia on Feb 28, 2017
Logitech Logi Focus Protective Case with Integrated Keyboard for iPad Mini 4 by Logitech shipped from US (bought thru Qoo10) is defective. Contacted Logitech customer support who are NOT supporting due to their terms & conditions. Supplier cannot be contacted directly, Qoo10 do NOT...

Logitech / UE Megaboom

Huw Parker on Jan 25, 2017
Case reference 04612094 it does not work - does not charge from purchase - you wont honour the warranty as i live in nz and purchased at an international airport (australia)- despite your policy only being for americas and asia regions - note nz and aus do not fall into either of these...

Logitech International S.A. / Tv cam hd logitech

JemaR on Sep 5, 2016
Bought the Skype TV camera for $200 and after a while it didn't work, we were informed later that this camera not compatible with TV Skype anymore!!! but it was the ONLY reason we've purchased it!!! so Logitech promised us to replace the product with another with the same price range and...

Logitech / M570 wireless mouse

Wayne Crider on Jun 16, 2016
I have purchased two of the products in less than two years. The warranty is 3 years on each. This one lasted less time than the first one. Same exact problem. Left clicks double clicks when you touch the left click for single click. I will never ever buy another Logitech product. Numerous complaints about poor or non existent service.

Logitech / Louzy product and lousy customer service

Idian Mansjur on Apr 28, 2016
I bought an M570 about one year ago and now the left click is having problem. It will double click by itself where I only click once. So I went into the Logitech Support Website and fill in all the data for a warranty claim. However when I click submit the site give me VisualForce...

Logitech / Logitech security cameras and getting a refund

Reviewer65319 on Dec 14, 2015
I ordered software for their security cameras. The software didn't work and their support people were very hard to understand. I called 4 times and was unable to get them to cancel my order and refund my money. They don't have a phone number to call for billing and or e mail to contact them. I wouldn't ever do business with them again.

Logitech / No customer service

Marie Lovell on May 27, 2015
I ordered wireless keyboard K350 and wireless trackball. The package arrived but had been damaged and the tape that ran the length of the box had split open and 3 pieces of tape had been put across the top. The keyboard was there but the trackball wasn't. Logitech won't do...

Logitech / NO support

Ganeshku on Feb 1, 2014
I bought Logitech Revue years back. I had a problem and did try reaching for support. . the agent i reached said that they discontinued the product and dont help via phone, but will entertain questions/problems via email. he also said that someone will respond to the question. their...

Logitech / Unprocessed submission of rebate

I submitted forms and UPC code to claim a rebate on this item which was purchased from newegg.com I mailed it with delivery notification. Logitech never sent me an email confirmation of receipt. I phoned logitech's service rep. She said, mail my xeroxes and original of UPC code. Of...

Logitech / Poor Customer Service/No Response

I have a Logitech V450 Nano Mouse. This is a wireless laser mouse with a nano receiver. The mouse has worked great until I wanted to remove the receiver from my laptop to use on another laptop. When I removed the receiver it fell apart. Now it is in three pieces.(Which is all there is) I...

Logitech / No support for newly buy trackman mouse problem

I requested for a support at Logitech technical support website for my recently bought Trackman Marble mouse from Logitech. I just get back the auto response as shown below and no further feedback from Logitech until today. Logitech Resellers in Thailand also are hopeless and refused to...

Logitech / Logitech 350 Headphones with Mic POORLY DESIGNED!

Headphones poorly built. Several internet postings from owners complain of fragile wires breaking from normal use. Here's the problem: Usual, large guage USB wire, on one side of a volume control dangle from a much-thinner wire on other side of volume control, which lead to one of the...

Logitech / Rebate

Purchased a Logitech WebCam Pro 9000 on NewEgg in Dec-2009. Once the item arrived submitted a rebate (details below). The rebate form, NewEgg receipt, and UPC code was sent in one USPS envelope. The website shows missing receipt. My inquiries were ingored. I resubmitted the receipt again...

Logitech / Ridiculous No Customer Service

Customer (Eng Lim) 01/26/2010 10:58 AM Shame on Logitech again!!! I called today at 10:30AM West Coast US Time and talked to Rae from your Philippines office about my refund cheque again, which I have not received. She said she's going to escalate this matter to her boss. I told her...

Logitech / No Support Windows 7

I bought a Logitech QuickCam Pro 5000 less than 2 years ago. The product is still being sold. I upgraded my computer operating system to Windows 7. The QuickCam drivers and software would not install as it was blocked due to a compatiability issue. I contacted Logitech and they will not...

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