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Logitech Customer Care Service

Logitech, Inc.

7700 Gateway Blvd.
United States - 94560

Customer Support Phone Numbers

+1 510 795 8500(Usa Corporate Office) 0 0
+1 646 454 3200(Support / Warranty Claims) 1 2
+1 360 817 1200(Business Office) 0 0
+41 21 863 5511(Switzerland) 0 0
+41 21 863 5512(Switzerland) 0 0
Work days:
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

Logitech Audio Group - Business Office
4700 NW Camas Meadows Drive
Camas, WA 98607

Logitech Europe S.A.
EPFL - Quartier de l'Innovation
Daniel Borel Innovation Center
CH - 1015 Lausanne

Logitech Complaints & Reviews

Logitech / z337 bold sound with bluetooth

Bob Harwood on Oct 13, 2017
I have made several emails regarding this, but no response. Dear Robert Thank you for contacting Logitech. The details of your case are shown below. You can update your case anytime on the web by logging into the Logitech Customer Support site at support.logitech.com or by replying to thi...

Logitech / missing delivery item

zilong song on Sep 5, 2017
i placed an order at Aug 24th(mouse, mouse pad, keyboard, headset, )now when i finally receive my package at Sep 5th. And they haven't sent me the mouse pad while the total balance was charged. The online system shows the mouse pad is still pending(FOR ALMOSE 2WEEKS???), i tried to call...

Logitech / logitech c920 replacement

DylanHatesLogitech on Sep 1, 2017
I emailed you guys 3 times and not once did I hear back or anthing when I go to file a warranty claim it takes me to a community thread like oh yea sorry didn't realise you guys get your products from random people on the internet. and have the audacity to have a button i still need help...

Logitech / customer service

Alex_k on Sep 1, 2017
I've been trying to get in contact with UE Boom/Logitech for four weeks. This has involved two emails, tweets and a series of direct messages on Twitter, always being told "we will get back to you". I've never experienced such shoddy customer service. No one has made any effort to reply to...

Logitech / mouse model 510

TAXMAN12 on Aug 8, 2017
First of all, i am satisfied with your products. All our work stations are your products. My only complaint is one of our m510 mouse just stopped working. We tried everything but to no avail. The only thing is that it must be defective, since the rest are working fine. Went to two place...

Logitech / wireless mouse m185 | case number:05599727 [] [ ref:_00di0j2ck._5005apongv:ref ] wahba x

Wahba Ayyad on Jul 31, 2017
My mouse was still in warranty, I tried to contact the support and I got the case number mentioned above. I even called the support number +1 646-454-3200 and got Angel to talk to me. I mentioned my case and complaint that no one is responding to me. She promised to take care of the...

Logitech / online order and available support

Pbrodie on Jul 27, 2017
I have recently purchased two items from the logitech gaming website. Have waited almost three weeks for the items and am yet to recieve them. Attempted to contact support by phone in order to check the status and was told if it was related to an order I would need to go online as they...

Logitech / warranty claim

zergz86 on Jul 20, 2017
I submitted a warranty claim on a rather expensive mouse that stopped working after less than 6 months. It took Logitech close to two weeks to respond initially, then I didn't hear back for another week and a half. I used this mouse every day for work and I explained that to Logitech. I...

Logitech / m557 mouse

fabiofreitas on Jul 6, 2017
I bought an M557 mouse about a year and a half ago. In the last two months of use, I'm having a serious problem with mouse in losing the Bluetooth connection with the PC. I tested on 6 different computers with different versions and operating systems, and in all, the mouse presented the...

Logitech / logitech m187 mouse

BevJoy on Jul 6, 2017
I wish to say how difficult it was to get my faulty mouse replaced. My letter to Mr Damien Lepore, Managing Director, Sydney, Australia did not reach him. I had the most frustrating and lengthy experience which started before Christmas 2016 to replace this mouse. There were more than 13...

Logitech / mx master mouse

Adam Hewitt on May 26, 2017
I bought this product a few months ago and it has been intermittent since I bought it. I have a late 2017 Mac Book Pro with Touchbar and wanted the best mouse on the market, and looking at it, the only one really designed for a power user. When I connect to the Macs normal bluetooth, the cursor...

Logitech / Keyboard. Service.

R22006 on May 19, 2017
Product broke 3 times and worst customer service I have ever received. Customer service Kimi was horrible. I will never support or buy another Logitech product again. I purchased this keyboard from apple. It cracked and they replaced it. The replacement cracked again and it was replaced...

Logitech / Trying to return a product

I purchased a Logitech Keys-To-Go Keyboard April 19, 2017 through Apple. I do not need the item and would like to return it unused in the box. I have all the appropriate paper work. Apple tells me to contact Logitech. Logitech tells me to contact Microsoft. I purchased this through account...

Logitech / Unethical behaviour

Hello Long story short ( I'm not sure who's the general service for Logitech here in Bulgaria) but as far as I know they have returned a product under warranty (a keyboard, with the excuse that it was spilled with "white and sticky material" (sperm as later on on the phone they told me...

Logitech / Dishonoured purchase deal

KMCk2 on Mar 22, 2017
My UE BOOM2 speaker, purchased 24-12-2016, offered 2 pizzas and 2 album downloads with the purchase in a '2 Day Pledge', ie, the vouchers would be emailed within 2 days of online registration. My claim for these vouchers was registered online on or near 5-1-2017, then re-registered after I...

Logitech / Logitech logi focus protective case with integrated keyboard for ipad mini 4

JSathia on Feb 28, 2017
Logitech Logi Focus Protective Case with Integrated Keyboard for iPad Mini 4 by Logitech shipped from US (bought thru Qoo10) is defective. Contacted Logitech customer support who are NOT supporting due to their terms & conditions. Supplier cannot be contacted directly, Qoo10 do NOT...

Logitech / UE Megaboom

Huw Parker on Jan 25, 2017
Case reference 04612094 it does not work - does not charge from purchase - you wont honour the warranty as i live in nz and purchased at an international airport (australia)- despite your policy only being for americas and asia regions - note nz and aus do not fall into either of these...

Logitech International S.A. / Tv cam hd logitech

JemaR on Sep 5, 2016
Bought the Skype TV camera for $200 and after a while it didn't work, we were informed later that this camera not compatible with TV Skype anymore!!! but it was the ONLY reason we've purchased it!!! so Logitech promised us to replace the product with another with the same price range and...

Logitech / M570 wireless mouse

Wayne Crider on Jun 16, 2016
I have purchased two of the products in less than two years. The warranty is 3 years on each. This one lasted less time than the first one. Same exact problem. Left clicks double clicks when you touch the left click for single click. I will never ever buy another Logitech product. Numerous complaints about poor or non existent service.

Logitech / Louzy product and lousy customer service

Idian Mansjur on Apr 28, 2016
I bought an M570 about one year ago and now the left click is having problem. It will double click by itself where I only click once. So I went into the Logitech Support Website and fill in all the data for a warranty claim. However when I click submit the site give me VisualForce...

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