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Logitech Customer Service

44 Reviews

Logitech, Inc.

7700 Gateway Blvd.
Newark
California
United States - 94560

Customer Support Phone Numbers

+1 510 795 8500(Usa Corporate Office)
0 0
+1 646 454 3200(Support / Warranty Claims)
1 3
+1 360 817 1200(Business Office)
0 0
+41 21 863 5511(Switzerland)
0 0
+41 21 863 5512(Switzerland)
0 0
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Locations:

Logitech Audio Group - Business Office
4700 NW Camas Meadows Drive
Camas, WA 98607

Logitech Europe S.A.
EPFL - Quartier de l'Innovation
Daniel Borel Innovation Center
CH - 1015 Lausanne
Plus

Logitech Complaints & Reviews

Logitech / wireless laser mouse m505

Ch
Christopher Keays on Jul 14, 2018

I recently purchased a Logitech Wireless Laser Mouse M505 (Silver)...I have always used multiple Logitech mice, and wireless keyboards...This unit is defective ...the on/off switch worked hard/misaligned from Day 1, and now only a month or so into sparingly use, it quit working...replaced...

Logitech / customer service

Up
uprblk on Jul 11, 2018

Going on almost a year since I first contacted Logitech regarding a replacement mouse they sent me. It was great they sent me a new mouse when the old one stopped working, except the newer version, having the same model number (M510) uses different software. The older version used The...

Logitech / logitech m105 precision corded mouse

Tb
T. Broadbent on May 3, 2018

When cutting open the packaging I cut through the mouse cord! 1. The 'easy open' text is tiny and quite inconspicuous. I have not seen one on this type of packaging before so I was not looking for it. 2. The cord appears to be at the bottom (other end), but is also hidden behind the green...

Logitech / refund not received and poor customer service

Ma
Madhan Maddy on Jan 31, 2018

Since the Mouse was not working properly and the product was still under warranty I've given the Combo pack for replacement on 3rd of January 2018. The have promised me that I will get a replaced combo pack by 5th of January 2018 or maximum by 8th of January 2018 (which did not happen). Since...

Logitech / slim folio case / keyboard for ipad 2017

Ro
Roger Moir on Jan 27, 2018

The case / keyboard purchased in mid September 2017 from Harvey Norman Salamander Bay Australia has cracked on one corner, this is nearly detached and will allow the iPad to fall out. The case has had minimal use Roger Moir Moir & Associates Pty Ltd 1/47 Wollomi Avenue Nelson Bay NSW 2315 Australia Mobile : 041 963 2886 Email : roger@qms.com.au

Logitech / ipad keyboard

De
Design Services on Dec 23, 2017

I purchased a Keyboard for my I-Pad, from Apple on Line Store US 12/7/15. The keypad holder has broken at the narrow point near the place where cord is plugged in to power. They will not warranty it, even though I started calling prior to 12/7/17 when I discovered it was causing the I-Pad...

Logitech / slim combo keyboard and case for ipad pro 12.9

Ma
Mark92270 on Dec 14, 2017

Ordered item from Logitech directly on 8/25/2017 with online order confirmation number 10232226404 for $150. Item shipped on 9/23/2017 and was received about 2 weeks later. Item kept disconnecting and calls to help desk could not resolve the issue. They sent me a replacement in October...

Logitech / mega boom ur

Ta
Tanya barrie on Nov 12, 2017

This is obviously a massive fault as this ue is not even that old I bought this for my son last Christmas had we not been home when he put it in charge god knows what would have happened!!! Not a happy customer can you please help I have photos attached it has melted the charger into the...

Logitech / ipad 2 bluetooth keyboard

Bo
BobbyLogitech on Oct 30, 2017

IPad 2 Bluetooth Keyboard Case Has felt or a rubber substance on the four corners of the case that come into contact with the IPad. The rubber came off one corner, and it revealed a very sharp, metal edge. This sharp metal edge cracked the glass on my IPad 2. This is an obvious design...

Logitech / z337 bold sound with bluetooth

Bo
Bob Harwood on Oct 13, 2017

I have made several emails regarding this, but no response. Dear Robert Thank you for contacting Logitech. The details of your case are shown below. You can update your case anytime on the web by logging into the Logitech Customer Support site at support.logitech.com or by replying to thi...

Logitech / missing delivery item

Zi
zilong song on Sep 5, 2017

i placed an order at Aug 24th(mouse, mouse pad, keyboard, headset, )now when i finally receive my package at Sep 5th. And they haven't sent me the mouse pad while the total balance was charged. The online system shows the mouse pad is still pending(FOR ALMOSE 2WEEKS???), i tried to call...

Logitech / logitech c920 replacement

Dy
DylanHatesLogitech on Sep 1, 2017

I emailed you guys 3 times and not once did I hear back or anthing when I go to file a warranty claim it takes me to a community thread like oh yea sorry didn't realise you guys get your products from random people on the internet. and have the audacity to have a button i still need help...

Logitech / customer service

Al
Alex_k on Sep 1, 2017

I've been trying to get in contact with UE Boom/Logitech for four weeks. This has involved two emails, tweets and a series of direct messages on Twitter, always being told "we will get back to you". I've never experienced such shoddy customer service. No one has made any effort to reply to...

Logitech / mouse model 510

Ta
TAXMAN12 on Aug 8, 2017

First of all, i am satisfied with your products. All our work stations are your products. My only complaint is one of our m510 mouse just stopped working. We tried everything but to no avail. The only thing is that it must be defective, since the rest are working fine. Went to two place...

Logitech / wireless mouse m185 | case number:05599727 [] [ ref:_00di0j2ck._5005apongv:ref ] wahba x

Wa
Wahba Ayyad on Jul 31, 2017

My mouse was still in warranty, I tried to contact the support and I got the case number mentioned above. I even called the support number +1 646-454-3200 and got Angel to talk to me. I mentioned my case and complaint that no one is responding to me. She promised to take care of the...

Logitech / online order and available support

Pb
Pbrodie on Jul 27, 2017

I have recently purchased two items from the logitech gaming website. Have waited almost three weeks for the items and am yet to recieve them. Attempted to contact support by phone in order to check the status and was told if it was related to an order I would need to go online as they...

Logitech / warranty claim

Ze
zergz86 on Jul 20, 2017

I submitted a warranty claim on a rather expensive mouse that stopped working after less than 6 months. It took Logitech close to two weeks to respond initially, then I didn't hear back for another week and a half. I used this mouse every day for work and I explained that to Logitech. I...

Logitech / m557 mouse

Fa
fabiofreitas on Jul 6, 2017

I bought an M557 mouse about a year and a half ago. In the last two months of use, I'm having a serious problem with mouse in losing the Bluetooth connection with the PC. I tested on 6 different computers with different versions and operating systems, and in all, the mouse presented the...

Logitech / logitech m187 mouse

Be
BevJoy on Jul 6, 2017

I wish to say how difficult it was to get my faulty mouse replaced. My letter to Mr Damien Lepore, Managing Director, Sydney, Australia did not reach him. I had the most frustrating and lengthy experience which started before Christmas 2016 to replace this mouse. There were more than 13...

Logitech / mx master mouse

Ad
Adam Hewitt on May 26, 2017

I bought this product a few months ago and it has been intermittent since I bought it. I have a late 2017 Mac Book Pro with Touchbar and wanted the best mouse on the market, and looking at it, the only one really designed for a power user. When I connect to the Macs normal bluetooth, the cursor...