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NewChic review: newchic company 142

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Author of the review
8:12 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not order with this company or give them any information. The good reviews are fake. Items they claim are in stock suddenly are out of stock when you order them and they have your money for at least a while. Who knows what they do with your data when you contact them.
The web site is full of spelling errors and nonsensical data that gives clues. Basically a data mining company in murky backwaters of Hong Kong

142 comments
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Paul A. Rademacher
, US
Aug 20, 2018 12:09 pm EDT

I am trying to register, but the form will not let me enter my state (OR). Also, the phone number provided (Hong Kong) +011852-[protected] is disconnected. Do I need to enter the plus sign? If so, I don't know how.

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jeannemmcallister@gmail.com
, US
Aug 20, 2018 10:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

What happened to my order. I ordered a Khaki Handbag on 5-5-2018 and the way it looks on my invoice it was shipped but no arrival to the address shown. I will deny payment on my credit card (Mastercard) if I get no answer from your company.

Please, my answer and complaint!

I got an "error" in your system.

Is This A Scam Company!

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sue coulter
, GB
Aug 20, 2018 10:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a pair of reading glasses, when they arrived they were broken how do i sort this out . so disapointed
They took 3 weeks arrive i hope the replacment pair will arrive sooner

IM TRYING TO SEND PHOTO BUT IT WONT WORK

please can you sent me a replacment pair

Thank you

Sue coulter@metaswitch.com

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willard washington
, US
Aug 20, 2018 7:35 pm EDT

shoes do not fit and do not look like the picture. I would like A refund I think new chic should inform the customer be told what you buy is coming from any country but the United states

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gossdudman
, GB
Aug 15, 2018 9:14 pm EDT

what the hell. Is it hard to send an order and be courteous on live chat? This is why china has a bad name for service and products! sort it out New chic. If my order ever gets processed and if it ever gets here it will be a miracle. Requesting refund from my credit card. PLEASE NO ONE EVER BUY FROM THIS COMPANY!

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Tyabs
, GB
Aug 15, 2018 10:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently ordered a Denim bag and was told I would receive order confirmation and tracking details my order number is WU126157839GB payment has been taken from my bank my e-mail is dawnCole976@gmail.com I have heard nothing

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Lorna Alcoran
, US
Aug 15, 2018 6:43 pm EDT

I am enclosing a pictures of the two items that i ordered & the pictures that my payment went through. I ordered the merchandise with full payments so i expected to received my merchandise complete. So please if you want customers to like your company, you have to be good . I will expect my missing item to be delivered to me ASAP . Thank you!

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ABudrys
, GB
Aug 14, 2018 11:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My order number is [protected]. Three weeks you had been waiting and keeping silent about my sandals. After three weeks you send my email, that you CANT send my Item because it isn't in the stock. I am upset and want to get money back urgently! If I won't get money back immediately, I will complain to Pay Pal.

regards

budrysan@gmail.com

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Nina Dees
, US
Aug 14, 2018 12:34 pm EDT

I'm submitting a complaint because I still have not received my items and I don't have any way to track them as they did not provide a tracking number

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Tyabs
, GB
Jun 23, 2018 8:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently ordered a new chic denim bag and was told I would get e-mail confirming my order and tracking details I have received nothing my e-mail is dawnCole976@gmail.com order number WU126157839GB

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Abdullahi Del
, US
Apr 30, 2018 11:26 pm EDT

My order number is [protected] dates 3/21/2018
I have not receive my order my address is
6204 Lachine Lane Apartment 104
Alexandria, VA 22312
Telephone number is [protected]
Please send me my order asap.

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Jorge Sanjines
, US
Mar 18, 2018 4:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

There is no order number because of the possible fraud the order has not been placed if you can not explain my complain I will take it somewhere else that will ask you to explain, so stop the games trying to make it difficult for me to get an answer from you if I can get it I will look for it somewhere else were my rights as customer will prevail

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Leonard gioia
, US
Dec 13, 2017 8:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

order #. [protected] has not been received please forward asap

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Leonard gioia
, US
Dec 13, 2017 8:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

ordered product 11/15/17 was paid by my credit card co order # [protected] as of 12/13/17 have not received product

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Carlos Ehling
, US
Dec 12, 2017 10:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

Trouble reaching costumer service weather by email orphone

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brianpowell911@gmail.com
, AU
Dec 12, 2017 6:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have not recieved shoes order no [protected]

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Rachail RunningHorse
, US
Oct 27, 2017 9:42 am EDT

They just ripped me off too! DO NOT GIVE THEM YOU CREDIT CARD INFORMATION!

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Cathy Korva
, US
Sep 09, 2017 11:01 am EDT

I ordered one pair of boots and got charged for two pair, I sent the one pair that I did not order and I want a refund for the pair I did not order or I am reporting this to the Better Business Bureau!

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Vince Petrellis
, US
Sep 05, 2017 11:44 am EDT

If the order was shipped on 08/24/2017 I should have received the order by now.I don't like getting ripped off for something I paid for.

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Vismar Wences
, US
Aug 28, 2017 5:47 am EDT

Need to know where can I return the items

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littletwig
, GB
Aug 21, 2017 4:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Just to say please send me another bag which will not split !

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Kukui
, US
Aug 07, 2017 12:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It doesn't fit went to post office to send back but it's going to cost me $18.00 need to return to small. How can I return please call me shoe cost me $27.00 for one or put my money back in my credit card will disputed

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