The complaint has been investigated and
resolved to the customer's satisfactionResolved NetSpend — transaction made on my account not by me
resolved to the customer's satisfaction
I work hard for my tax money and I have kids there was money took from my account that wasn't OK by me claim number 3355056 I reported it on March 8 2017 it happened on February 23 2017 so I waited and end up calling back May 2 2017 and Netspend act like I never contacted them but I did and I have proof along with recording I was told that I had no worries and I would be getting my money May 31 2017 so I wait that day comes my account gets locked so now I'm about to go to my lawyer I see all the review on y'all and they are bad now I see why I would recommend anyone open a account with y'all I can't believe I was done like this but I won't give up because that my money my proof shows I been disputed it
The complaint has been investigated and resolved to the customer's satisfaction.