The complaint has been investigated and
resolved to the customer's satisfactionResolved Netflix — they charged my card without permission
resolved to the customer's satisfaction
We rented some movies from netflix back in 2007/08 using our credit card after which we cancelled the on-line account and all went well for a while. at some point they began charging my credit card again although we have not used their service for nearly 3 years. recently I had an occassion to look at the credit card statements and discovered they had reactivated the account without my permission and was charging my credit card for months.