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CB Banks Navy Federal Credit Union [NFCU]
Navy Federal Credit Union [NFCU]

Navy Federal Credit Union [NFCU] review: Fraud

D
Author of the review
5:36 pm EST
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I have been with NFCU for 31 years. Last month, someone unsuccessfully attempted to fraudulently deposit $700 into my account via Zelle. NFCU immediately froze my account, removed my access, seized my funds pending a permanent account closure. I went to the branch and was told there is nothing I can do and that this actually happens a lot. NFCU prefers to just closes accounts even though this fraud was not the fault of the member. NFCU used to be an amazing bank, but they no longer put members first.

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  1. Navy Federal Credit Union [NFCU] Contacts

  2. Navy Federal Credit Union [NFCU] phone numbers
    +1 (703) 255-8837
    Click up if you have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number 0 0 users reported that they have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number Click down if you have unsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number 1 1 users reported that they have UNsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number
    Member Service - International
    +1 (888) 842-6328
    Click up if you have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number Click down if you have unsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have UNsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number
    24/7 Member Services
  3. Navy Federal Credit Union [NFCU] emails
  4. Navy Federal Credit Union [NFCU] address
    Navy Federal, PO Box 3000, Merrifield, Virginia, VA22119-3000, United States
  5. Navy Federal Credit Union [NFCU] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  7. View all Navy Federal Credit Union [NFCU] contacts
Navy Federal Credit Union [NFCU] Category
Navy Federal Credit Union [NFCU] is ranked 21 among 398 companies in the Banks category
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Bad manners in which they treat their customers
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