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Navy Federal Credit Union [NFCU]

Navy Federal Credit Union [NFCU] review: Checking account closure and conversion of funds

T
Author of the review
6:24 pm EST
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Navy Federal Credit Union froze my accounts and denied access to my funds and account records without clear explanation or timely response. The freeze includes military retirement pension and VA benefit deposits, which are federally protected income sources. Despite years as a member and multiple attempts to resolve the issue — including a formal written demand served on their registered agent — Navy Federal has remained unresponsive. This prolonged account freeze has caused serious financial harm, disrupted housing and refinancing efforts, and interfered with basic legal and personal obligations. I am seeking immediate restoration of account access, full disclosure of records, and resolution of the harm caused.

Claimed loss: 142,000

Desired outcome: Full restortation of accounts , written apology and full payment of damages -

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  1. Navy Federal Credit Union [NFCU] Contacts

  2. Navy Federal Credit Union [NFCU] phone numbers
    Click up if you have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number 0 0 users reported that they have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number Click down if you have unsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number 1 1 users reported that they have UNsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (703) 255-8837 phone number
    Member Service - International
    Click up if you have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number Click down if you have unsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have UNsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number
    24/7 Member Services
  3. Navy Federal Credit Union [NFCU] emails
  4. Navy Federal Credit Union [NFCU] address
    Navy Federal, PO Box 3000, Merrifield, Virginia, VA22119-3000, United States
  5. Navy Federal Credit Union [NFCU] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2025
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Navy Federal Credit Union [NFCU] Category
Navy Federal Credit Union [NFCU] is ranked 21 among 398 companies in the Banks category

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