The complaint has been investigated and
resolved to the customer's satisfactionResolved Natures ACAI Berry — Unauthorized Credit Card Charges
resolved to the customer's satisfaction
I purchased an FREE TRIAL bottle of Natures Acai berry as advertised. I received my pills and they charged me $ 1.99 for shipping charges. 2-3 weeks later, my credit card was hit with charges in the amounts of $ 29.95, $79.96, $ 85.77 and $2.95 over a 2 week period of time. I called their customer service number and the rep explained when i ordered the pills that "fine print" states that i enrolled myself in memberships programs and that is what the UNAUTHORIZED charges were for. I am very angry especially when NBC and Oprah endorsed the product. I had to wait an hour to speak to a supervisor when i called to complain and then he aruged with me about refunding the $ but stated that he cancelled my memberships THAT I DIDN'T AUTHORIZE OR ENROLL MYSELF IN. I had to cancel my credit card and have my credit card company dispute the charges. This is just like stealing someone's credit card out of their wallet and using it unauthorized!!! I also filed a complaint with the Better Business Bureau. DO NOT ORDER ANYTHING FROM NATURES ACAI BERRY. !!! They are scam artists!
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