The complaint has been investigated and
resolved to the customer's satisfactionResolved Nationstar Mortgage — mortgage
resolved to the customer's satisfaction
I have tried to cooperate with this company since they bought the mortgage from GMAC. They won't let me go online to pay, they won't allow me to receive monthly payments because I filed bankruptcy 4 years ago. It's like they want me to fail. Last January I tried to get a government reloan through NationStar. I sent in all the paperwork certified mail. They claim to not receive it and that I should FAX the information. I spent $50 to fax all the information. I was turned down but was never given the courtesy of receiving a letter turning me down. Terrible customer service. The worst company I have ever experienced.