The complaint has been investigated and
resolved to the customer's satisfactionResolved Nationstar Mortgage — charges and distribution of funds
resolved to the customer's satisfaction
Since my mortgage has been transferred to Nationstar Mortgage, there have been many problems. First of all, the terms of my mortgage with Principal Bank were to stay the same. I had no choice to whom they sold my account and now Nationstar Mortgage is attempting to charge a $75.00 annual fee that was never agreed to. Second of all, each month a check in the amount of $60.00 is sent to the mortgage company, yet there is not principal being paid and the distribution of funds does not add up to $60.00 and again nothing is distributed to the principal balance. Also its statement lists how much interest is due, no principal amount and a total amount due that is totally different.
This company is supposed to be a member of the BBB!?