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CB Vehicle Rental and Leasing National Car Rental Complaints #2-21
National Car Rental

National Car Rental review: Unacceptable customer service

R
Author of the review
7:52 pm UTC
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I rented a car from the Philadelphia airport on June 1st and returned on June 2nd. The car started shaking whenever I went over 55 miles per hour, then the check engine light started blinking and never went off. I was an hour away from the airport at this time. I parked the car until the next morning when it was time to return the car. When i returned the car, I informed the agent of my concerns, it was running late for my flight, i was given the manger card and told to contact him (Corey Colclough). I returned the car on 6/2, as of today, I have left 6 messages for the manager via customer service (as no one ever answers the phone at the airport). I have not received a return call as on now. I typically get great service from National, moving forward, I will not rent with National in Philadelphia.

Recommendation: Don’t expect any responses from National if you don’t resolve on sight.

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  1. National Car Rental Contacts

  2. National Car Rental phone numbers
    1800 946 541
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    Ireland
    1800 691 682
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    Australia
    +1 (844) 393-9989
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    Customer Service (USA
    +1 (844) 307-8015
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    Customer Service (Canada
    +1 (800) 367-6767
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    +1 (800) 268-9711
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    Roadside Assistance (Canada
    +1 (844) 382-6875
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    Reservations (USA
    +1 (844) 307-8014
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    Reservations (Canada
    +1 (877) 881-5500
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    Business Rental Customer Support
    +44 800 587 0904
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    United Kingdom
    +33 805 542 560
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    France
    +49 800 000 6727
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    Germany
    +39 800 979 552
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    Italy
    +351 800 781 377
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    Portugal
    +34 900 816 486
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    Spain
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  3. National Car Rental emails
  4. National Car Rental address
    600 Corporate Park Drive, Saint Louis, Missouri, 63105, United States
  5. National Car Rental social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 12, 2026
  7. View all National Car Rental contacts
National Car Rental Category
National Car Rental is ranked 12 among 85 companies in the Vehicle Rental and Leasing category
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