Nandos - 553 Louis Botha Ave, Savoy Estate โ€” service sucks!

G
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Verified customer
Review updated:

Service suck, phone is constantly ringing, they take forever to deliver, if the food gets to you its ice cold. They should just close down. Totally disgusted.

Responses

  • Al
    Alan Chung Aug 15, 2018
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    a verified customer
    Verified customer

    I'd like to raise a complaint about the nandos in century city canal walk. They are the only one nandos that I visited and have no rice during dinner time(7 pm). This branch should shut itself down as they are not interested in making business. Very disappointing. Also they only let customer know about this after 10 mins of waiting. Disgusting !!!

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  • Ki
    Kits786 Aug 20, 2018
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    Verified customer

    I was served a burger on a Portuguese roll with a bland over cooked chicken fillet...if no burger buns were I should have been informed. The chicken was hard and bland, the chicken livers were disgusting. ..

    NANDOS OVERPORT ... PLEASE GET YOUR ACT TOGETHER. .. YOUR FOOD IS NOT CHEAP TO DISAPPOINT CUSTOMERS LIKE THIS..

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  • Si
    Sidak Aug 20, 2018
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    a verified customer
    Verified customer

    The whole chicken was burnt it wass our second experience that we faced that when we take away and chipss are so bad we asked for peri salt on that but didn't got that as well Our order no was 70 we are really not eating that we need you to get back to us

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  • Co
    Comps Aug 20, 2018

    Nandos 14th Avenue. You pay for a adults burger meal but get smaller than a kiddies portion. They have the smallest chicken fillet in their burgers. It ridiculous. And when I complained it looks as if they changed the bun and gave me the exact same fillet.

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  • Li
    Lizzie Stacey McGuire Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I request for edla nathi meal breast lemon and herb extra sauce take out

    Only to find out that they gave me quarter chicken leg instead of breast the was no extra sauce the chicken was half done cooked

    Am pleasent with the service I got hence I repeated to the cashier that I want breast extra sauce

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  • Fu
    Fulufhelani-uhone Aug 20, 2018
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    a verified customer
    Verified customer

    I bought a full portion of chicken livers and the portion inside the box didn't even make up half of the box it was inside. This is a rip off. Why should I buy a full portion if I wont get good value for my money.

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  • Qu
    Queenhhh Sep 18, 2018

    I waited in da line for R30 birthday special, the cashier can see on her screen that she's about to reach 100 but she doesn't say anything, I waited there with my 7 months pregnant tummy thinking I'm next and them she says sold out for the day, why did she wait till da last person

    0 Votes
  • Lo
    love for nandos Sep 19, 2018

    second time having nandos at Or Tambo.
    both time i received terrible service.
    waited 45mins just to get a cold but burned incomplete order.

    0 Votes
  • Go
    Govender Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Incorrect order. Dry and horrible chicken. Delivery time. And the person taking the order needs calmx. She stuffed up my order 4 times.๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜ 

    0 Votes
  • Nt
    Nthabiseng Lehari Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I bought full chicken last week Thursday @ wonderpark and asked for a takeaway, when I get home some pieces are burned literally looking black. Really disappointed, I honestly want value for my money and this was a total disrespect

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  • Sd
    Sdumo Mdletshe Mar 02, 2019
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    a verified customer
    Verified customer

    we are not happy as customers

    its burnt and we cant even eat this thing

    you can call me on [protected]

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  • Ch
    chamanpreet Jul 10, 2019

    from nandos springvale i ordered those things from uber eats but instead i got chicken and i am vegetarian and from one hour i am calling them they are not replying not picking up my phone and i came from work and i am hungry so now i want refund because this is the worst customer service i have ever seen till now so please give me my money back

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  • To
    toyce noluthando Aug 14, 2019
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    a verified customer
    Verified customer

    I am not happy with the service i got from nandos shelly beach please see attached picture the food was burnt up to no desmal point i ordered rost vegies and winglets but everything was just coals

    Comments

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  • Mo
    Morrison Lynnette Sep 11, 2019

    I did an order online. I bought 2 chicken burgers 1 mild & 1 lemon & herb. The delivery came as both mild burgers. The food was cold. The wedges was not spicy a blob of spices was just put on the wedges. The manager Colin from Eagles Landing promised to call me today & he never did. The service is bad.

    0 Votes
  • Le
    Legend10 Oct 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Good day
    On the 19 sept 2019 I phoned in two order three nandos hotpot. When I got home to eat the hotpot it was half full. Usually the fill the tiny box but this time is barely covered half. I was so disappointed because the hotpot is my favourite meal from nandos.

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  • Ty
    TyroneM Oct 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi ...i took my family for a late supper at suncoast Nandos expecting to get a great meal, firstly the cashier says they don't have salad, but really for such a well established franchise. Secondly the food came to the table unappitising...very shocking service .Totally unhappy for the price of R360

    This should addressed .

    Tyrone [protected]

    0 Votes
  • Pa
    Pamella Mazingela Oct 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I placed an order at 12:43 online from the Gezina Nandos, the time now is 15:56 and the food has not been delivered still. When I call the store no one is picking up calls, I am now not sure who to report the atrocious service to and quite frankly as a loyal Nandos customer I am disgusted by this level of service

    0 Votes
  • Ka
    Kasturi Verran Oct 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi, there i ordered a delivereat on 21.10.2019 at 18:38:57 with nandos requesting for thigh part specifically and i received a breast which i don't even eat. Why is it so careless on rechecking on the items before its delivery out. I'm very unhappy for the louzy service provided.

    0 Votes
  • Fa
    Farhaad Jogiat Nov 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Recently purchased this from nandos spring field park kzn and it was so small chicken I was shocked to the size very bad and it was dry thankou

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