MyTrip review: Worst traveal agency I have ever used

Mytrip is the worst travel agency i have ever dealt with. After flying over 3 million miles over 40 years, I have never had an experience like theirs. They love making promises, but they are all misleading. 1. When you book a flight through them, you are unable to get a credit with the airline if you need to cancel the flight. With non refundable tickets almost all airlines provide a method to get a credit for trips not taken, with a rebooking fee. With Mytrip, they will not work with the airlines to get you the credit with the airlines. No other travel agency has this issue.
2. The insurance they sell is useless unless you are basically dead, you're better off to buy insurance from any other company than theirs.
3. Many companies warn about using Mytrip, for hotels and airfare, unfortunately I wasn't aware of these warnings until I was also a victim.