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MultiChoice Africa / DSTV

MultiChoice Africa / DSTV review: Price Lock

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I Thembelihle Mkhize i signed for DSTV Price Lock on 23 July 2021, the consultant i spoke to on that time advised that i will pay R598 for the next 24 months by debit, due to unfaithfulness of DSTV Debit system and accounting dept where they overcharge at time i called them in January 2022 and advise i will be using cash payment method. in June 2022 i did advise the consultant i spoke to that my extra view is no longer in view and i would like to cancel, she/he advise that it’s impossible as I’m binded by contract, which is far, to my surprise the lowest amount I ever paid is R633.00 compare to the initial R598 on the contract. 28/08/2023 I called to enquire and then consultant call me back and advised me that my contract ended in 30 June 2023, however they have charged me extra for the next 2 following months because they have discovered that their account dept did not charge me for installation and ……, I ask the lady to forward the initial email advising of such with a date and email address used. In a simple form DSTV with Fraud, Ethics, Risk and Finance dept they are committing fraud.

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