MultiChoice Africa / DSTV — dstv explora 2 fully installed

I bought a dstv explora 2 fully installed from Makro to replace my current decoder which is faulty. They cannot do the installation as I am staying in Hartebeespoort. (20km from Pretoria) They advised me to contact multichoice but they do not have installers in Hartebeespoort. So now I have decoder in a box. Does this mean that I should get someone from Pretoria and pay extra for the "full" installation. Who should I get?
Should I bring back the decoder for a refund as at this stage I do not know what to do. I thought this is supposed to be an easy process.
Could I please get someone to give me a clear indication on what I should do to get this done.
Konrad Dillman
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