Menu
Write a review
File a complaint
MultiChoice Africa / DSTV Profile

MultiChoice Africa / DSTV

www.multichoice.co.za

Learn how the rating is calculated

1.1

Overall reputation rating based on reviews and complaints

MultiChoice Africa / DSTV earns a 1.1-star rating from 6 reviews and 2325 complaints, indicating that most subscribers are dissatisfied with service.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MultiChoice Africa / DSTV Complaints Page 117 of 117

ComplaintsBoard
N
3:08 pm UTC

MultiChoice Africa / DSTV repeats

You are absolutely taking the piss !.. your BBC repeats are bordering on criminal extortion !.. "4 brand new channels" ... [censored] !.. they are 90% all repeats from last year, last month, last week, yesteday and earlier today... .. you should be ashamed of yourselfs !... unless... its a cunning plan to get us all to un-subscibe and the head of DSTV programing is to be the new MD of the up-coming competition !, , , get a grip guys.. be honest with yourselfs and the people that pay your salarys... "US"... and give us some value for our money !

Read full complaint and 21 comments
Hide full review
21 comments
Add a comment
S
S
Sherylozzy
Roodepoort, ZA
Send a message
Apr 04, 2017 5:52 am UTC

Repeats repeats repeats advertising an all new Judge Judy but once again repeats repeats repeats

J
J
Ja Mac Donald
ZA
Send a message
Oct 09, 2016 1:32 am UTC

if i agreed with all the above a trillion times it still would not be enough as to how i feel about dstv CRAP

S
S
sloseby
Alberton, ZA
Send a message
Jun 03, 2016 1:27 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have phoned them 3 times to confirm the cancellation of my connection, but they keep taking the amount of R920 off my account on the 1st of the
month. It has cost me two reversals of R25 each plus petrol to the bank and back of 10km each time.
I want compensation for this and I want hem to stop trying to steal from me when my connection is cancelled.

N
N
Nelmari Jones
ZA
Send a message
Mar 04, 2016 4:26 am UTC

Why do Dstv increase the monthly payment but every day they show the same program over and over again nothing new No new movies or Afrikaanse Flieks or something to enjoy its the same old stories over and over again I am really going to cancel Dstv this is ridiculous to pay so much money for dstv and that for the same things everyday no thanks. You don't give our customers something to lookout for or to be happy with so all I can say is you are going to lose a lot of clients at the end of the day because you don't make it worth it for us.

B
B
Basic Food Trailers & Catering Equipment
Durban, ZA
Send a message
Nov 18, 2015 12:17 pm UTC

DSTV is the only company that gets away with having a consumer pay 4/5 times a week, 8/20 times a month and 96+ times per year to consume (watch) the same movie - And no one does anything about it!
If we say watch the movie @ R30.00 each -
in one week to see the same movie will cost you R150.00
in one month to see the same movie will cost you R600.00
in one year to see the same movie will cost you R2, 880.00
So in essence we are paying about R2, 880.00 to see a movie on DSTV!

N
N
nathan wanda
UG
Send a message
Aug 08, 2012 11:31 am UTC

While you welcome complaint, I would like to submit my complements for repeating some of the movies. In particular I like the movie in National geographical channel (260) entitled "DOWN TO THE EARTH'S CORE". In fact I would like to poses that movie. How do I go about getting a copy of that movie. If it is paying please let me know how much. Unfortunately I do not have HDPVR DECORDER

Bye NATHAN
natwolu@yahoo.co.uk

O
O
oceans69
Johannesburg, ZA
Send a message
Jun 30, 2011 8:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

just want to know why the same movies play over, over, over, over and over again.i sit done thinking this is going tobe a good movie make myself comfy only to find its something that was on 2 days ago.WHAT THE HELL IS GOING ON.is your playlist stuck on repeat or what!

L
L
Leo Kritzinger
ZA
Send a message
May 11, 2011 3:58 am UTC

How come we can land a man on the moon -- but dstv can't get the volume levels of the different channels all at a 'normal' level? When you switch channels, the sound level on one just about blows your head off (I use headphones) or else it's down to a faint whisper. And then there's the ear-splitting blast when an ad is broadcast... Surely the technology exists to control sound levels at the broadcasting source?

J
J
Jacques Grobler
ZA
Send a message
Mar 31, 2011 5:23 pm UTC

watching 2010 programs again in 2011...they don't seem to care or give a [censor]...they are just happy to take our money and think there's nothing any one can do ...well the new consumer act should have some grounds by which we can claim back our monthly subscription fee for lack of service delivery...alternatively..we can start a group on FB to boycott them till they give us new programs on a continuous basis...
the power is now in the hands of the consumer...so WAKE UP DStv and get with the program !

L
L
Lyndelle
ZA
Send a message
Nov 26, 2010 12:08 pm UTC

at first i loved DSTV but it is so tediuos now as it shows the same damn over and over yet our subscription will definitely increase, i find the movies boring now and repeated we pay a hell of a lot of money but to watch [censor]. might as well stick to SABC as the same [censor] shows there as well.

ComplaintsBoard
G
2:47 am UTC

MultiChoice Africa / DSTV unauthorised reactivation of account

1.I requested my account, which has 3 decoders on it disconnected on 23/9/08 as i am unable to afford the service any longer.
2.The 3 decoders are in different locations, in different properties.
3. The account is in my name and deductions are from my bank account. 4. On 9/10/08, While enquiring about the refund due to me as per my discussion with call center agent Desiree on 23/9, I discovered the service had been reactivated.
4.Without my knowledge or notification in any form or manner, the service was reconnected simply by another party supplying my ID number.
In effect multichoice have allowed another person to incur costs on my behalf without my consent or without notifying me of a change.
I have not had a phone call returned from the corporate offices in JHB left yesterday and not received any satisfactory answers from call center agents Tebogo or Gabriel.
This is reckless behaviour with my money and I expect nothing less than what was indicated to me as a refund by Desiree when disconnected.

Read full complaint and 3 comments
Hide full review
3 comments
Add a comment
K
K
kyazze Horrace
UG
Send a message
Nov 24, 2014 8:32 am UTC

Am number one fun of the Bundesliga especially bayern but to my disappointment we are no longer watching live matches and the recorded are screened late in the night. we really pay a lot of money in terms of subscription lets know what is happening.

kyazzeh20@gmail.com

J
J
j.b mabena
Ga-Rankuwa, ZA
Send a message
Jun 02, 2010 7:47 am UTC

i want my dstv reconnected or reactiviated

P
P
p.m ntabejane
Johannesburg, ZA
Send a message
Jan 19, 2009 12:02 pm UTC

I AM PAYING EVERY MONTH MY ACCOUNT BUT TO MY SURPRISED I WAS TREATED LIKE A BAD PERSON WHEN MY VIEW WAS DISCONNECTED EVEN WHEN I HAVE FAXED THROUGH MY PAYMENT SLIPS.

I'M SPENDING SUCH A LOT OF MONEY ON JUST A HOLD ON THE PHONE WHILE WAITING FOR A CAL TO BE ANSWERED. IF YOU DON'T PHONE ME BACK WITHIN 12 HOURS FROM NOW...

ComplaintsBoard
Y
12:00 am UTC

MultiChoice Africa / DSTV multichoice book send to wrong address

I've got 2 decoders - the 1 for my mom Mrs AS Moller (Mrs Y Bester REF [protected]) and other one for myself Mrs Y Kilian (REF [protected]. The last 3 months I've battled to get multi choice to send the books to the correct addresses. They suddenly decided to change the address for Y Bester Ref [protected] and send both books to P O Box 1234, Worcester.

Please amend urgently the address as follows :

Y Bester REF [protected]
c/0 Mrs AS Moller
8 Limousine Street
Groenleegte Landgoed
Noorder Paarl
7646

and the other one

Y Kilian REF [protected]
P O Box 1234
WORCESTER
6849

It causes us a lot of trouble if the books is not send out to the correct addresses. Please acknowledge receipt of my e-mail.

Regards

Yvonne Kilian
[protected]@secubond.co.za
Tel [protected]
Fax [protected]

Read full complaint
Hide full review
ComplaintsBoard
S
12:00 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been so frustrated with the customer service at Multichoice, that I know revert to writing this down, as I cannot explain this issue one more time to someone who works shifts and finds it impossible to keep their word, and get back to me as they ALL promise. REF number: [protected] In March 2006, I disconnected my service with MultiChoice, as I moved...

Read full complaint and 207 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service