Menu
Mobile Telephone Networks [MTN] South Africa

Mobile Telephone Networks [MTN] South Africa review: nsfwmob 22

M
Author of the review
1:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

There is a system that stole my air time, ijust got an sms from them and about r 173.00 was billed, I dont know how to get back my money, I also cannot find the company who did it, I blame mtn for giving this company my deatails, they must sort this thing out because I cannot buy air time, I am afraid it will be gone

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Mobile Telephone Networks [MTN] South Africa reviews & complaints

Mobile Telephone Networks [MTN] South Africa - Puk number request 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - over-scratched #400 mtn recharge card 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - welcome back 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - mtn share and sell 135
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - unable to recharge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - customer service and scams 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
22 comments
P
P
Piet93
, ZA
Sep 26, 2011 12:35 pm EDT

Phone the following number but do so with a landline number otherwise you will be subscribed again, [protected]. Follow the prompts and wait for wapbill to send you a sms. Hope it works guys

S
S
siya
, ZA
Aug 20, 2011 2:19 pm EDT

where are your offices so i can sue you i am sick an tired of your scam ###

A
A
Angi360
, ZA
Aug 20, 2011 10:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Come on! Not only MTN CELL C 2! EVery flippen day I am resubscribed for R20 per day, sms cost to opt out, just to be congratulated on your subscription next day.Angi360

C
C
CUS1
, ZA
Jul 25, 2011 3:11 pm EDT

I had the same problem today but I am with Cell C.On contacting them they provided me with a number for Smartcall who are actually the culprits.The number is [protected]

M
M
mpho99
, ZA
Jul 08, 2011 7:48 pm EDT

I have the same problem. Some NFSWMOB has been deducting my airtime without my consent.MTN has let us down in a big way because of their incompetence.MTN must do the noble thing and refund us all our money because it is their fault.

R
R
Raz00
, ZA
Jul 06, 2011 5:09 pm EDT

email this address for nsfwmob

support@wapbill.net

M
M
Moneybod
, ZA
Jun 15, 2011 2:02 pm EDT

It just doesnt make sense as to why MTN is not able to block this rubbish, this people are ripping us off, so now how do I have to recharge with MTN? I am going to change to Vodacom, there is no customer service at MTN

N
N
Nel61
, ZA
Jun 02, 2011 3:19 pm EDT

Help I have the same problem. I only see complaints and no solutions on the site - what do we do

J
J
JDL2
, ZA
May 31, 2011 7:46 am EDT

Same happened, everytime I load airtime MTN it gets taken off by this NSFWMOB whoever the hell it is. Well easy I have broken my MTN sim card and have now joined CELL C, as when you call MTN customer care number an operator does not even have the decency to answer your call. Well Goodbye MTN forever and you are definately going to lose a lot more customers if you dont sort out this website that just takes your airtime.

M
M
m f sathekge
, ZA
May 24, 2011 12:24 pm EDT

mtn must come wiyh yhe solution to this problem, coz i called their callcentres and i was told that the whole airtime missing story will be over in two days, but nothing was done, called again and they gave numbers that doesnt exist, they are responsible for this and they must stop it immidietely or else something will happen

L
L
LisaBun
, ZA
May 05, 2011 8:48 am EDT

Same problem. NSFWMob are thieves. Anyone have a solution?

L
L
LisaBun
, ZA
May 05, 2011 8:47 am EDT

Same problem. Anyone have a solution?

S
S
Sifiso
, ZA
Apr 28, 2011 1:39 pm EDT

Hi I want to unsubscrib/stop NSFWMOB from taking my airtime, I've been sending them stop sms but on change.
My number are: [protected]

T
T
thando47
, ZA
Apr 26, 2011 1:15 pm EDT

i want to stop this network from taking my airtime

T
T
thando47
, ZA
Apr 26, 2011 1:14 pm EDT

i want to stop this network

P
P
Pooru Japtutor
, ZA
Apr 15, 2011 9:04 am EDT

i figured it out! its spyware, after realising getting mtn to help me wont work so well..i attempted to find a program to block that number, almost succeeded and then ya didnt work out.so then i got frustrated and reset my phone to default settings. Havent seen my airtime deducted in two days so far, normally everyday R20. Reccon reseting your phone to default factory settings is worth a try

Y
Y
Yebolife
, ZA
Apr 12, 2011 12:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

MTN is letting us down, They are service providers which means they have power over this companies. I can't load airtime. I am using another network to load airtime. MTN is ripping us alive. NSFWMOB website does not work. Can somebody help?

P
P
Pupsiegirl
, ZA
Mar 30, 2011 8:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have also been taken for R20 by NSFW I phoned Mtn only to be told i must have clicked on their link accidently, but sorry i didn't give permission or fill in a form for money to be deducted off my blimmen phone! How can Mtn allow this kind of thing to happen?

F
F
Freddy#2
, ZA
Mar 26, 2011 8:16 am EDT

Ho Ho, Mtn! After reading the complaints of your members, it's so sad, where to now? U, MTN are the provider but it seem you are powerless in this regard. "Because i have the same problem with NSFMOB! Is this to much to ask?

K
K
Kidjoz
, ZA
Mar 21, 2011 2:12 pm EDT

### MTN they keep telling me to call Smartcall too but these fly by night subscriptions companies keep deducting and this has been happening for more than a year to me! They know about these companies but do nothing to prevent it from happening for their customers, they are very good with marketing to get money in but give ### all out when it comes to good customer service.. i cant even load airtime right now on my MTN crap sim card, for as far as i know they can eat a fat can full of dicks. . .

L
L
Linkey
, ZA
Mar 04, 2011 6:58 am EST

I also have this NSFWMOB thing that is deducting my airtime. I called Smartcall tech last month but the deductions are still going through. Can someone please help.

M
M
Mandjies
, ZA
Dec 28, 2010 10:08 pm EST

Try "www.waspa.co.za" they deal with this kind of stuff. I have the same problem currently, the people you are after are "NSFMOB" they probably charged you from the [protected] or [protected] number. Isnt necessarily MTN's fault, as your number was phished. Try the following companies as well, SmartCall tech [protected] or Waspa [protected]
Hope that helps!

Learn how the rating is calculated

Write a review File a complaint

Mobile Telephone Networks [MTN] South Africa contacts

Phone number
135
Website
www.mtn.co.za
Category
Trending companies

Most discussed Mobile Telephone Networks [MTN] South Africa complaints

I would like to have feedback and the delivery of my cellphone.
1
(opinions to this review)