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CB Banks M&T Bank Complaints #2-21
M&T Bank

M&T Bank review: Not so good, folks. What is the problem?

C
Author of the review
4:05 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

M&T never has more than one teller working. A trip to the bank will take 40 minutes on a good day. They are pretty good at customer service if you're there to deposit 150K, but then they forget who you are. Also, I write checks though the M&T bill pay system. These checks need to get to the people who I owe money to, but they only do about 40% of the time. These people work for me and have to call me when the check never shows up. I rewrite the check and that one, again, NEVER shows up. So then I meet the vendor at the bank and give them a bank check as they stand there. And that costs me $10 every time! I use the Wells Fargo bill pay system and the checks show up 4 days later like clockwork. I don't like Wells Fargo bc their crimes are usually inside jobs, but at least I'm not humiliated or scrambling to get my guys paid because of incompetence. My best guess is M&T are deducting the funds for the checks from my account and holding them until they expire, or I cancel them. This done to thousands of checks every day will add up to a lot of interested not paid, as well as interest earned. They don't know it yet, but I'm taking my business elsewhere on or around 9/1/26. It is not USPS, as they claim. Far too many lost in the mail issues with M&T... only with M&T

Recommendation: Find a different bank

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  1. M&T Bank Contacts

  2. M&T Bank phone numbers
    +1 (800) 724-2440
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    Customer Service
    +1 (800) 790-9130
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    Online & Mobile Banking
    +1 (800) 724-6070
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    Business
    +1 (800) 724-2224
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    Mortgage
    +1 (866) 462-1156
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    Mortgage Transfers
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  3. M&T Bank emails
  4. M&T Bank address
    P.O. Box 844, Buffalo, New York, 14240-0844, United States
  5. M&T Bank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
  7. View all M&T Bank contacts
M&T Bank Category
M&T Bank is ranked 30 among 353 companies in the Banks category
#28 Scotiabank Scotiabank #29 CaixaBank CaixaBank #30 M&T Bank M&T Bank #31 Regions Financial Regions Financial #32 Standard Chartered Bank Standard Chartered Bank

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