M&T Bank review: Loss of money

On 7/3/26 I sent a M&T Bank check to a vendor to purchase goods in excess of 28K. The check was deposited by the vendor and several days later the amount was removed from my account. Ther following day the money was re-deposited in my account. Contact with the bank found they marked the check as "possible fraud" and instead of following their own protocol (per the bank ee) they never contacted me asking if the charge was made by me. The result is I had to repurchase the items paying an even higher amount as the market for precious metals changes daily. That and the embarrassment of being suspected of fraud by a company I have done business for over 15 years makes this a major error on the banks part. Risk is mitigated by having valid protocols, accounting procedures to assure something like this never happens. This bank apparently has let that slip judging from the amount of complaints id'd on the net. This has created problems for me as I now need a new bank and material storage (safe deposit) for personal items.