MB Financial Bank reviews & complaints
MB Financial Bank complaints 15
MB Financial Bank - i'm complaining about a fraudulent activity
I was a victim of an scam, I was given a fraudulent check I put it in my account, I thought everything was fine, than I received a check back charge on my account. I went to the bank and explain what happened and also give information of the scam showing I was targeted me taking money out my account because I knew it was there only to get this news that the I owed the bank I have been with MB, since 2009, and for this bank I had trusted over years to say they was not going to return the money was very hurting. Please look into this matter. My name is Yolanda Atkins, Chicago IL., 60617 ph# [protected]
MB Financial Bank holds my mortgage. After one year, the new payment book arrived showing higher payments. When I called to point out the error, MB Financial claimed that since I had "insurance...Read full review
MB Financial Bank - mortgage lender
MB Financial has repeatedly altered their quote numbers, missed deadlines (currently 8 days overdue and we may lose the house because of this), and mislead all parties involved as to the ETA. Highly unprofessional, and should never be allowed to operate in the Lender space if they can't satisfy their own claims of efficiency. Original Closing Documents should have been delivered to us by December 2, however the agent was still contacting me on December 4/2015 for Materials from the HOA, that I then had to pay rush fees on. Clearly, this Agent/Lender hasn't the ability to do the required job.
MB Financial Bank - mb bank-mafia in designer suits
My Banker with MB was a friend-I thought. I discovered that he had corrupted certain staff members and that they were actually working for him. While, in the end, the banker was booted out of the bank, the damage to my business had been done. He left without the key employees I needed to operate. Of course I complained to authorities. The FBI told me my "my bankers were stealing from the bank." What did that mean to me? I was not informed. I do know that I was screwed out if my business. They should have taken it over and helped me sell it at as much as could possibly be gained. Instead that did a sweetheart deal with an insider-a landlord for two of the properties. My bank sold my business to him for 1/3 of its appraised value. They then proceeded to destroy me as if it was fun for them. They took everything and left me only with the shirt on my back. I strongly suggest you think twice before banking with MB Financial Bank.
MB Financial Bank - savings account/credit card
I recently decided to close my accounts at MB because I was not overly thrilled with the service received thus far and also am in the process of consolidating accounts with my fiancee. I was especially peeved when last week I received a credit card statement with 0.00 balance after receiving a response from my application of "application could not be processed at this time." I thought my application could not be processed! I have not received a card or any further correspondence - now you're telling me I have a credit card I didn't know about?! So I mention this when I go to the branch to close my other accounts and the response was "ok, I'll forward the request to my credit department to close the card". Fair enough. I say, I would like to close my checking and savings accounts too. They then proceed to tell me that I do not have a savings account at MB. What?! I tell them, of course I do I have it set up to automatically transfer $100 from my checking to savings every month. Still no record of it...are you freaking kidding me? Turns out that since I had recently transferred my money to my account at another bank in preparation for this they closed my savings account without notifying me and within 24 hours of zero balance. Although I understand the logic behind this rationale, I find this practice extremely rude to customers. 24 hours is a little hasty and no notice is outright mean. It is also highly unprofessional not to mention non-compliant not to have any record of it when I inquired about it. If they had said, "yes we see that you had an account with us which has since been closed" it would have been a different story. I left a larger bank for MB thinking that service would be better and I wouldn't be supporting the 'evil empire' but it turned out not to be the case. Is our hard earned money respected anywhere these days?
***I also want to note that the representative who assisted me at the branch was very professional and helpful and I don't fault her for the failings of the bank
MB Financial Bank - deposit missing
I MADE A DESPOSIT ON SUNDAY...
I CHECKED A INTERNET ON MONDAY...
IT WAS SHOWING WITH PENDING(IT INCLUDED CASH)
AND I CHECK ON TUESDAY I FOUND MY DEPOSIT IS GONE. I CALL... AND THEY ... FOUND IT...AND THEY SAID IT HAPPEN A LOT. EVEN THEY THANKS TO ME FINDING PROBLEM (IF I DIDN'T CHECK... NO BODY
KNOW IT) I SHOCK "IT HAPPEN A LOT A LOT..." SO THEY DOESN'T CARE THAT MUCH.
IF SOMETHING HAPPEN TO MY ACCOUNT BECAUSE OF MISSING DESPOSIT...I HAVE TO REPORT IT AND THEY WILL FIX IT... (THEY ARE NOT WATCHING)
THEY MADE A MISTAKE AND CUSTOMER HAVE TO TAKE CARE EVERYTHING NOT THEM
MB IS WORST BANK!
MB Financial Bank - unauthorized closing of a checking account
My checking account was closed today without my request, knowledge or consent only 24 hours after going to a 0 balance. No one at the bank is sure why it went to a 0 balance in the first place. I had money in my account, I went to the grocery store and asked that a certain amount be withdrawn on my bank card from my checking account and the remaining balance be put on another credit card. Instead, the remaining balance of my checking account was taken out. This was not the store cashiers fault as she couldn't have possibly know the exact balance of my account. This resulted in the 0 balance in my account. Subsequently, my account was closed the next day. I was told this was standard practice. I only discoverd the problem because I was expecting my IRS federal tax refund to be deposited in my checking account so I was watching for it. It was only when I could not access my account online and when I was not given a checking account option through the phone automated system that I called and spoke with a service rep who informed me that the account was closed. It defies logic that an account would be automatically closed with 24 hours of a 0 balance with absolutely no communication to the customer. MB not only has my phone number, my address and my e-mail address, I am signed up to receive e-mail alerts, why was I not contacted in any way before this happened? This is not only absolutely mind blowing but incredibly irresponsible on MB financial's part. I can understand perhaps getting in touch with the customer once the balance of the account had been at 0 for 2 weeks, a month maybe and asking if it was their intention to close the account but 24 hours!!! That's insane. My salary is direct deposited into this account, I have bills that pay automatically from this account and I would not have known there was a problem under normal circumstances until my work check was bounced back and bills started to not process through and be sent back. Not to mention the unholy mess they would have created if my IRS refund bounced back to the government, it could have taken weeks if not months to straighten that out. This is not the first problem I've had with MB and the only reason I've stayed with MB is because I love the tellers at my regular branch who have been wonderful dealing with any issue I have. Unfortunately, this last issue has destroyed any faith that I had left in this particular institution. They have a wonderful local staff but whoever is making their policies obviously has no regard for the hundreds of thousands of "little people" that do business with them.