ON average I'm getting 10 phone calls a day from M& T banks asking me to pay make my loan payment (Which has never been late) over the phone. I have asked to speak with a supervisor but I'm told I can't unless I give them my account number to verify who I'm. I want this STOPPED!!!
Went into M&T bank on a Friday morning with a balance of -$22.00 (including an overdraft fee). Rep explained...
I changed jobs and no longer had direct deposit. I called M&T to ask if I need to change my account type, and they said as long as I kept $2500 in my checking and linked accounts I would received no service charges. The next month, I received a $5.95 service charge. I called and they said that I had to keep $1500 in THAT account and $2500 total, but they did reverse the charge and change my account type.
The next month I got charged two fees of $2.95 each because I had enrolled in (but never used) web bill pay. There is no way to unenroll without contacting M&T directly. The reason I got charged TWO fees for ONE account is because I had enrolled under my user name online and my husband's. BUT IT IS STILL JUST ONE ACCOUNT!! It is a joint account, but I can't unenroll the account, just myself. Now he has to call and cancel his enrollment for the same account.
I USED TO have my mortgage through them (notice past tense). I would send extra principal payments of $50 or $100, and they misapplied them on 2 or 3 times in a 4-year period. Two specific ones I remember are a $100 payment I made and they reversed (even though it cleared my checking account)--I called them about it and they "fixed it" by crediting it a week later. The second was a $50 payment that was "applied", but it was "applied" to nothing...it showed up in the transaction detail, but didn't come off the principal. Their response was always "I don't know why that happened".
After openning a free checking online in Aug 2008 I realized that contrary to free billpay service that I had in
4 other banks there is fee for billpay at M&T, so I cancelled my billpay subscription online via bank secured e-mail.On 2/21/2009 I received the only paper statement from M&T Bank showing my checking account been closed due to -$6.35 cumulative billpay fee and sent to collection.
I spent more than an hour on 2/24/2009 with different departments of M&T bank trying to resolve the bank error, each representative shown gross incompetent handling the matter end referred me to another phone to call and the last one suggested I send a letter to bank as nothing anyof them could do about it.
So here is the deal if you intend to open a free checking account with M&T Bank:
1.There is a fee for billpay so it is not free.
2. Afterward if you need to resolve an issue you have to spent hours talking to assortment of ###s
at M&T bank who are experts in giving you runaround and not resolving the issue.
3, The surprised account closure without any written or phone message and sending it to collection may affect your credit reports and if you ever been unfortunate to resolve an error with credit reporting agencies you know what kind of ###s you end up talking to,
Do yourself a favor and do not consider M&T BAnk for anything, especially refinancing. They act like they are going to get you the best deal, use an unqualified appraiser who grossly under-appraises your property so your value to loan ratio is so high and they can charge you thousands more. Nice scam for the bank, huh?
We have a commercial loan from M&T Bank. It's originated by Silver Hill under its subsidiary Bayview...
I can not belive how M&T bank can charge insufficient charge before the charge is actually posted. I go into the one local branch and the customer service tellers are nasty, rude and talk to you as if you own them more money just because. when i ask for them to explain how on black in white its show the money is in the account but they still charged me two 37.oo charges while my account still shows positive. How, why, and the response i get is " well the way the system posted it it show negitive even though it's still shows postive. Does this make any sense. The way the system works sucks and i wish we would all band together and tell all banks to go and shove their NSF where the sun don't shine!!! us working class don't have NSF to share with greedy banks.
There is an erroneous NSF fee posted to my account. I called M&T Bank at 10am on Saturday 5/24/08. The...
I received insufficient funds fees on 4 transactions clearing the same day. I had enough money in the account...
M&T Bank is threatening to make my mortgage due and payable in 24 days, due to fraud committed by my mortgage broker. Yes, I signed the paperwork, however, at the urging of my broker, my application was finessed in certain ways. I have paid my mortgage on time and in full since I have had it. I have information that they simply can't sell my loan to their investor because they funded it at a time of mortgage implosion. Should this come down to them taking my home? Shouldn't they be going after my broker and not me? Word of advice - if you are seeking a mortgage, DO NOT use M&T Bank, and inquire with your broker to make sure.
Due to Christmas falling on a Tuesday this year. I got about 5 insufficient funds charges attached to my...