The complaint has been investigated and
resolved to the customer's satisfactionResolved Mr. Tire — awful experience
resolved to the customer's satisfaction
I went to Mr. Tire for a new tire. The technician badly scraped the rim all around. At first, management refused to accept responsibility--two immature and obnoxious guys. Then the manager agreed to have someone call me to repair the rim. No one called, so I wrote a letter to the corporate office (Monro Muffler). They promised to have someone look at the rim, but no one ever followed up. Then I complained to the county consumer affairs office. Finally, after almost 2 months, I received a check to repair the rim. Do not trust your car to this place.